Catégorie : Strategy
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#luxuryhospitality #brandstrategy #experiencedesign #emotionalhospitality #behaviouralscience #guestexperience #hotelstrategy | Oliver Corrin
Prada just said what hospitality needs to hear. At The Business of Fashion VOICES event, Prada Group CEO Andrea Guerra said something that cut through the noise of luxury pricing: “If I’m not able to sell you an emotion, then we discuss pricing. If we discuss pricing, then I’ve failed on the first part.” He…
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Seven travel trends set to define 2026
How next year’s tourism will reflect deeper shifts in priorities — from beauty and food to mountains and meaning Dec 3, 2025 Travelers heading into 2026 are shifting away from conventional holidays and embracing more personal, purposeful, and experience-rich journeys. According to the report from Skyscanner that underpins the article, this means trips shaped not…
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Issue 97: A Bulletin for Big Ideas and Better Business
ISSUE 97/ OPINION / Creativity💬 Stephania SilveiraStephania Silveira is Creative Director at the LEGO Group.THE BUSINESS OF CREATIVITY: Can you describe your own creative philosophy?STEPHANIA SILVEIRA: My creative philosophy is to run from boredom as fast and as far as I can. Boring work is almost as hard to make as great work. You spend the…
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𝗧𝗵𝗲 𝗧𝗿𝗲𝗻𝗱𝘀 𝗔𝗿𝗲 𝗪𝗵𝗮𝘁 𝗔𝗿𝗲 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝗼𝘁 𝗧𝗵𝗲 𝗠𝗼𝗱𝗲𝗹𝘀 Everyone keeps shouting about which LLM model is best. I don’t care. Just like the great engineers who built… | 🌏 Peter Syme 🌍
𝗧𝗵𝗲 𝗧𝗿𝗲𝗻𝗱𝘀 𝗔𝗿𝗲 𝗪𝗵𝗮𝘁 𝗔𝗿𝗲 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝗼𝘁 𝗧𝗵𝗲 𝗠𝗼𝗱𝗲𝗹𝘀 Everyone keeps shouting about which LLM model is best. I don’t care. Just like the great engineers who built Basilica Cistern, the public of Istanbul did not care who they were; they just wanted clean, secure water. In AI building trends are what matter. Gemini 3…
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#langhamhospitality #pertlink #aiinhospitality | Terence Ronson
Transcript Transcript Transcript You know that feeling when a hotel just gets you? What if it knew what you wanted even before you did? Well, that’s not some far off sci-fi dream. It’s happening right now thanks to AI. We’re going to break down exactly how artificial intelligence is about to completely change the way…
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#agentichoteldistribution | Brad Brewer
𝗚𝗼𝗼𝗴𝗹𝗲 𝗷𝘂𝘀𝘁 𝗼𝘃𝗲𝗿𝗿𝗼𝗱𝗲 𝗶𝘁𝘀 𝗼𝘄𝗻 𝗔𝗜. 𝗛𝗲𝗿𝗲 𝗶𝘀 𝘄𝗵𝘆 𝗶𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 𝗳𝗼𝗿 𝗵𝗼𝘁𝗲𝗹𝘀. A user asked an unbranded question. [Las Vegas resort with a 3D movie theater, an activities center, and a game room.] Gemini 3 found the exact match. Club Wyndham Grand Desert. Verified across multiple signals. Then Google forced the conversation into Google…
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#futureofhospitality #aiinhospitality #hoteltech #traveltech #hospitalityinnovation #staytinyhotels | Joe Imholz
The way people book hotels is about to flip completely — Hotel Websites? They’re fading. Chat GPT: Your hotel website usually influences 10–20% of the AI’s reasoning at most. The big factors (80–90%) come from: review platforms OTA descriptions Google Business profiles consistent structured data sentiment analysis from guests location data pricing patterns category clarity…
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The 2026 Playbook: Experience First, People Second, Efficiency Always
1. The Market Positioning: Mastering the Immersive Experience Economy The Strategy Start with the guest. In a market where standardized service is the baseline, your competitive edge in 2026 lies in moving from “passive” stays to “active” immersion. This doesn’t mean building a theme park in your lobby; it means curating experiences that give guests…
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‘The Power of Hospitality Podcast’ returns with a SECOND SERIES!
The Power of Hospitality Podcast, Series Two The Power of Hospitality Podcast returns with a second series! – This time stepping up with an even sharper vision into the industry, bringing a spotlight to some of the most legendary hospitality professionals who have shaped the way we think and see the luxury hospitality industry. Luxury…
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Small hotels, big advantage with AI
How independent properties can use agility to compete with large hotel chains Dec 2, 2025 Independent hotels increasingly find themselves competing with brands that have far larger teams, deeper budgets and enterprise-grade AI systems. Yet the rapid pace of AI innovation is shifting the balance: Smaller properties can adapt faster, test new tools quickly and…