Catégorie : Strategy
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The article in The Guardian on Saturday only partly interpreted what we talked about in a great 90 minute conversation with Eamonn Forde. Basically I was saying the genie is out of the bottle. AI is… | Dave Stewart | 90 comments
The article in The Guardian on Saturday only partly interpreted what we talked about in a great 90 minute conversation with Eamonn Forde. Basically I was saying the genie is out of the bottle. AI is here, not arriving, not looming; it’s woven into every corner of the creative world. There’s no spell, no law, no wish…
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Hospitality keeps talking about growth like it’s a mystery. It isn’t. Growth comes from systems. And nobody proved that louder than Conrad Hilton. Most people think Hilton won because he had hotels.… | Scott Eddy | 29 comments
Hospitality keeps talking about growth like it’s a mystery. It isn’t. Growth comes from systems. And nobody proved that louder than Conrad Hilton. Most people think Hilton won because he had hotels. Wrong. He won because he built a machine. He walked into a small Texas town in 1919 to buy a bank. The deal…
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Overrating Strategy: The Power of Intuition in B2B Marketing | Joe Lazar posted on the topic | LinkedIn
I spend a lot of time on strategy. And honestly, I think strategy can be overrated. This article on Liquid Death’s marketing approach reminded me why. Strategy can get slow and overly intellectualized. It can, at its worst, stifle creativity. And in our B2B corner of the world, it can diminish something powerful and not…
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#smarttourism #digitaltransformation #dubai #dubaiairports | Felix Shpilman | 29 comments
Dubai just did something no other global city has managed to do. It fixed the hotel check-in experience at the system level, not the hotel level. Anyone who travels frequently knows how broken hotel check-in is. You arrive exhausted, your data already sits inside multiple travel systems, yet the hotel still has no idea who…
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#smarttourism #digitaltransformation #dubai #dubaiairports | Felix Shpilman | 29 comments
Dubai just did something no other global city has managed to do. It fixed the hotel check-in experience at the system level, not the hotel level. Anyone who travels frequently knows how broken hotel check-in is. You arrive exhausted, your data already sits inside multiple travel systems, yet the hotel still has no idea who…
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Why Hospitality Is Lagging Behind in AI Adoption — And What Needs to Change | The AI Journal
The Promise of AI: Beyond Buzzwords Artificial Intelligence (AI) is no longer a futuristic concept—it’s a present-day tool with the power to transform hospitality operations. From automating repetitive tasks to enhancing employee wellbeing, AI offers tangible benefits. Yet, despite its potential, the hospitality industry remains slow to adopt it. The answer lies not in the technology itself, but…
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Why “Beautiful” Isn’t Enough: Designing Hospitality People Come Back To – Craig Stanghetta, Ste Marie
Chapters 00:00 – Intro 02:51 – Growing Up in a Family Hotel 06:14 – Following Emotion Into a Creative Career 07:59 – The First Restaurant That Changed Everything 08:24 – Why Story Matters More Than Style 09:20 – Designing for Wonder and Escape 11:24 – Balancing Grit and Beauty 13:47 – What Theatre Teaches Hospitality…
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Your favorite movies and TV shows could soon be stuffed with AI-generated product placement. Elon Musk’s xAI just announced a tool called “Halftime” that can drop ads directly into the scenes you’re… | Nick Tran | 60 comments
Your favorite movies and TV shows could soon be stuffed with AI-generated product placement. Elon Musk’s xAI just announced a tool called “Halftime” that can drop ads directly into the scenes you’re watching. In the demo, Harvey Specter from Suits suddenly lifts an AI-generated can of Coke mid-scene. In Friends, Joey picks up a pair…
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Fwd: Three bizarre trend signals
Hi there, Before we dive into our final research piece of the year, here are three slightly bizarre, yet strangely meaningful signals that crossed our trend radar over the past two weeks. First, according to The Wall Street Journal, wealthy families in India have now started inviting foreign tourists to their weddings. For money! Because when…
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The big brands keep bragging that 70 percent of their bookings come from loyal guests. It’s the boldest fiction in hospitality. The loyalty trick is simple. A guest gives you an email for a discount… | Pedro Colaco
The big brands keep bragging that 70 percent of their bookings come from loyal guests. It’s the boldest fiction in hospitality. The loyalty trick is simple. A guest gives you an email for a discount and suddenly they’re a “loyalty member”. That’s it. A perk redeemed. An inbox captured. And somehow this gets presented as…
