Catégorie : Research

The Future Hospitality Summit (FHS) in Riyadh, Saudi Arabia, is held at the Mandarin Oriental Al Faisaliah from June 22-24, 2026, where 30% of attendees manage assets totaling $4.99 trillion. Notable participants include Al Khozama and Al Rajhi Capital, with the event featuring over 30 presentations and networking opportunities; Mahmoud Abdulhadi will give a keynote…

The article summarizes key insights shared in “The Week in Charts” series, which visualizes data to elucidate global changes. This week’s highlights include an examination of trauma-informed leadership, the future of fintech, and priorities within the dairy industry, providing a comprehensive overview of these significant topics.

The HSMAI 2026 Commercial Strategy Conference took place on June 16-17 in San Antonio, Texas, attracting over 1,000 hospitality professionals to the Henry B. González Convention Center. The event featured keynote speeches, workshops, and showcases focusing on AI applications, evolving consumer behaviors, and the importance of aligning people, technology, and data to drive industry growth,…

During the World Cup, fans are booking hotels closer to match days, significantly impacting occupancy expectations, with 7.6% of attendees traveling over 150 miles for a Brazil vs. France match and 21.9% for the Chelsea vs. PSG Club World Cup Final. Hotels need to adapt to last-minute bookings and optimize their online visibility to capture…

HITEC 2026, hosted by HFTP®, took place at the Henry B. González Convention Center in San Antonio, Texas, attracting over 6,100 professionals. The event covered 85,000 square feet with more than 400 exhibitors, focusing on AI, data analytics, and cybersecurity, and featured the E20X competition, where Stayfull and Abra Hospitality were awarded, along with new…

The Reuters Digital News Report 2026 highlights the platformization of news consumption, indicating that people increasingly access news through various digital platforms. The report provides insights into where audiences get their news, reflecting a shift in news delivery and consumption patterns.

On the third day of HITEC 2026 in San Antonio, eight startups showcased innovations, while a closed-door round table with hotel CIOs revealed differing views on AI readiness. Q1 2026 labor data from Actabl indicated a 1.8% rise in cost per occupied room and a 2.3% drop in hours per room, suggesting improved efficiency without…

Twelve months after implementing a new data platform, the decision speed for a hotel group remained unchanged, with larger chains struggling to quickly adjust to demand spikes, such as those caused by concerts, taking weeks to reprice. In contrast, smaller hotel groups can adjust prices within a day by focusing on a streamlined decision-making process…

Revinate has launched AI-powered automated call scoring and chat tools for the hospitality industry, boasting a 96% accuracy rate. These innovations were unveiled at HITEC 2026, aiming to enhance customer service and operational efficiency in hotels.

Visa, at the Visa Payments Forum in San Francisco, revealed a strategic partnership with OpenAI to introduce agentic commerce, a concept aimed at revolutionizing transactions by utilizing advanced AI technologies. This collaboration seeks to enhance consumer experiences and streamline payment processes, driving innovation in the financial and technology sectors.