Catégorie : Research

Do people consider the lodging industry a good place to build a long-term career? In response to the lodging industry’s ongoing concern about workforce development, a team of researchers from the University of South Carolina’s Hospitality and Tourism Management faculty recently completed an AHLA-funded project to develop an effective tool to aid in the industry’s…

Chapters 00:00 – Intro 05:27 – 2025 at a Glance: Wages, Headcount, Overtime, and HPOR 09:24 – Three Labor Realities Hotel Leaders Had to Face in 2025 11:13 – Peter’s Playbook: Part-Time Hiring, Cross-Training, and Flexibility 12:37 – Department-Level Productivity: Guest Services, Housekeeping, Management 13:41 – How CSM Cut Overtime 50% with Tools and Housekeeping…

The U.S. Travel Association recently released its Travel Forecast, projecting little growth in spending for 2025 but a significant decline in international inbound travel. Domestic travelers are forecast to spend $1.2 trillion in 2025, while international visitors are estimated to spend $173 billion this year, which makes travel America’s largest services export. That said, visits…

At Cayuga Hospitality Consultants’ Annual Conference 2025, industry leaders examined where hospitality is headed and how to prepare for the next era of change. From AI integration and workforce evolution to shifting insurance markets and event space innovation, the conversation revealed a mix of challenges and opportunities. 1. AI Will Become the Industry’s Backbone, Not…

Rising APAC demand, short-term rental competition, and the rise of AI planning tools are reshaping distribution and guest acquisition Dec 11, 2025 Phocuswright’s Travel Forward: Data, Insights and Trends for 2026 outlines the structural changes reshaping global travel demand — with direct implications for hotel revenue, distribution, and guest acquisition. The report forecasts global travel…

Stronger demand highlights new expectations for hotel partners serving business travelers Dec 11, 2025 Skift and Navan’s report, The State of Corporate Travel & Expense 2026, shows that corporate travel is returning with strength, and companies now see in-person meetings, client visits, and team gatherings as essential drivers of growth. As businesses ramp up travel…

A contrasting market: luxury on the rise, budget under pressure The last few years have profoundly reshaped the geography of performance. The economy and super-economy hotel sectors are suffering, largely due to the slowdown in construction projects and the decline in the working-class clientele that has historically driven the segment. Conversely, the upscale hotel sector…