Catégorie : Hotel & Hospitality

By Samuel Johnson, Director of Operations & Customer Success The Clarity Crisis in Pickup Reporting Every Monday morning, revenue managers typically open five tabs: a legacy RMS, a spreadsheet with last week’s pickup, an OTA dashboard, a STR report, and their inbox. Then comes the data collection to analyse: What changed? Where is demand shifting?…

Why alignment across operations, technology, and guest journeys defines competitive advantage Jan 12, 2026 As 2026 approaches, hotel performance is increasingly shaped by coherence rather than isolated innovation. Leading hotels are aligning experience, operations, and technology into a single system that reinforces execution and scalability. Guest experience is no longer treated as an overlay or…

Over the coming weeks, we will present the ten initiatives, programmes and campaigns that rose to the top of the selection process. This in-depth review will demonstrate that their recognition is far from incidental and that these projects can serve as a source of inspiration for those seeking to follow a similar path.This is the…

AI-led discovery, shifting demand, and new pricing logic will directly reshape hotel performance and distribution Jan 8, 2026 As 2026 unfolds, Phocuswright analysts see travel moving from AI experimentation to operational reality, with direct implications for hotels. Agentic AI, digital identity, and real-time pricing are not abstract trends but forces that will reshape how guests…

Photo Credit: Courtyard Amarillo Downtown ATLANTA, Georgia—Hunter Advisors (Hunter) announced the launch of a strategic rebranding reflecting the firm’s growth and long-term vision for the future of hotel investment advisory.  The rebrand—in development since 2024—introduces a refreshed visual identity, a simplified name transition from Hunter Hotel Advisors to Hunter Advisors, and a unified brand system…

Thailand’s hospitality sector is entering a new cycle where value creation is driven by asset reinvention rather than organic market recovery. The post-pandemic rebound has exposed structural gaps in competitiveness and product differentiation, while a new generation of design-conscious, digitally enabled and experience-driven travelers is reshaping demand. At the same time, a new wave of…