Catégorie : Hotel & Hospitality

The article focuses on McKinsey & Company’s exploration of trends in the travel industry. It highlights new insights into travel behavior and how companies can adapt to evolving consumer choices. Key topics include premium leisure travel’s impact on airline economics and an interview with United Airlines CEO Scott Kirby. The insights aim to guide businesses…

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Alphabet’s Google announced changes to its online search results in Europe on Tuesday in response to EU antitrust regulations. These adjustments are intended to comply with regulatory demands but are expected to negatively impact user experience and increase costs for European businesses. The changes reflect Google’s efforts to address concerns raised by EU antitrust authorities…

Google is testing a hotel booking service integrated with its search platform, collaborating with Booking, Expedia, Marriott, Wyndham, and IHG. Independent hotels are excluded since the system connects to companies holding room inventories. The test involves three pathways: using OTAs with net rates, agent commissions via GDS, and soft-brand affiliations like Marriott’s Autograph. The new…

In 2025, nearly half of Marriott’s hotel signings in Europe, the Middle East, and Africa were conversions, highlighting a shift in strategy toward incorporating existing hotels into its portfolio. This trend reflects a broader industry movement by major chains like Hilton and IHG to offer independent hotels the benefits of global distribution and loyalty programs…

On August 26, 2026, an article by Markus Busch discusses Booking.com’s data retention policies. Booking.com’s General Delivery Terms restrict properties’ use of guest data to ensure service, forbidding unsolicited contact. Guest data is accessible for thirty days post-checkout. In contrast, Expedia allows properties to set their own retention policies. Properties should collect guest information directly…

Sabre’s air bookings rose 1% to 76.1 million last quarter, generating $712 million in revenue, a 4% increase. Hotel bookings grew by 8% to 12 million, with revenue up 11%. Sabre appointed Derek Sharp as SVP for Lodging, Ground, and Media, highlighting hotel growth as a priority. On August 19, Sabre integrated its lodging content…

Trivago is suing Google for prioritizing its own hotel product over Trivago’s services, leading to €1.5 million in legal expenses in 2026. Trivago’s Book & Go, a service that processes bookings through Expedia, has become a top-five seller on its site, generating €17 million last quarter. Operating costs for Book & Go tripled to €8.4…