Catégorie : Hotel & Hospitality

By mid-2026, the emergence of AI agents, exemplified by applications like ChatGPT and Booking.com, has transformed hotel pricing dynamics, as machines now handle search, comparison, and shortlisting before presenting options to human travelers, fundamentally altering who influences pricing decisions. Despite hotels retaining control over setting prices, the power to influence decisions has shifted to machine…

In 2026, Hospitality Design magazine recognizes eight visionary leaders in the hospitality industry, including Jimmie Drummond, Paige Henney, and Ryan Leichtweisz, for their innovative leadership and commitment to challenging norms. These honorees will be featured in the magazine’s October issue and celebrated at the HD NextGen Forum on September 28-29 at Hotel Clio in Denver.

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Tom Kerridge’s campaign, supported by the Bristol Hoteliers Association, advocates for reducing the VAT rate to 10% for the hospitality industry; it quickly amassed over 100,000 signatures. Despite a 3% rise in hotel occupancy in Bristol in 2026, average room rates fell and operating costs increased by 3% to 13%, challenging profits, although June’s events…

On June 3, 2026, Priceline launched an enhanced version of its travel assistant, Penny, incorporating Anthropic’s Claude into its AI stack for seamless travel booking. This integration ensures that the entire booking process, from planning to payment, remains within Priceline’s control, unlike previous AI attempts by companies like OpenAI, which failed to maintain transactions on…

During HITEC 2026 in San Antonio, Texas, hospitality technology companies like Oracle, Amadeus, GratifID, Innspire, and IDeaS showcased innovative AI-driven and digital tools to enhance operational efficiency, revenue generation, and guest experiences. Key highlights include Oracle’s AI capabilities in the OPERA Cloud platform for personalizing guest interactions, Amadeus’s AI-powered booking and workflow tools, GratifID’s cashless…

At HITEC 2026 in San Antonio, Texas, major hospitality tech companies, including Oracle, Amadeus, GratifID, Innspire, and IDeaS, introduced AI-driven innovations to enhance operational efficiency and guest experiences. Oracle expanded AI in its OPERA Cloud for automated and personalized service, Amadeus launched AI booking tools for seamless guest interactions, GratifID introduced TIPMO for cashless tipping,…

In 2026, the HITEC event unveiled the Hotel Yearbook, highlighting a critical industry shift as only 16% of hotels are included in AI recommendations, reflecting a significant challenge in AI integration versus traditional staffing. Amid this backdrop, major companies like Oracle and Shiji are announcing AI infrastructure advancements, marking a pivotal moment for the hospitality…

GratifID USA Inc. introduced TIPMO, an NFC-powered cashless tipping platform, at HITEC in San Antonio, revolutionizing tipping for the hospitality industry by providing real-time payments to workers. This innovation aims to streamline the tipping process, enhancing convenience for both customers and hospitality employees.

Inn-Flow announced its enhanced AI and automation platform capabilities for hotel back offices during HITEC 2026, held in San Antonio. The announcement, reported by 10 Minutes News for Hoteliers, highlights the company’s investment in technology to streamline hotel operations.