Catégorie : Hotel & Hospitality

On June 11, 2026, an integration between Quore and VSR launched in Auburn, California, and Franklin, Tennessee, enabling hotels to manage requests through voice-powered communication, with the Holiday Inn Resort Kissimmee in Orlando piloting this technology. The implementation of VAIA, a conversational AI that processes requests in 26 languages, has optimized hotel operations by improving…

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Oracle and Mews are heavily investing in integrating AI into Property Management Systems (PMS). A paper from 1990 on factory electrification suggests that simply adding new technology to existing systems, such as AI to PMS, may not lead to transformative results unless foundational changes are made.

On June 8, 2026, QNT Srl (Gruppo Zucchetti) launched the MCP connector suite globally through its Simple Booking platform, which is already utilized by over 7,000 properties across 75 countries. This suite integrates with AI agents such as Anthropic Claude and OpenAI ChatGPT, enabling approximately 20 tools to assist with tasks ranging from booking data…

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The 2026 Hotel Distribution Technology Chart, released by Shiji Horizon Distribution, highlights the evolution and increasing complexity of the hospitality tech landscape since 2015, when it featured around 120 companies compared to nearly 300 today. This growth reflects the rise of technologies such as AI, revenue management systems, and customer engagement tools, while underscoring ongoing…

Lighthouse has introduced Ernest, an AI assistant designed to enhance hotel performance by linking data, systems, and decisions for revenue, marketing, sales, and distribution leaders. Available in beta and planned for full deployment by 2026, Ernest integrates with existing hotel systems to provide cross-platform intelligence, streamline decision-making, and improve coordination across multi-brand environments, while being…

Hoshino Resorts, known for its luxury Hoshinoya brand, has also established the OMO brand, launched in 2018, to compete with Japan’s business hotels by offering affordable accommodations. This move, led by fourth-generation CEO Yoshiharu Hoshino, positions OMO as a cost-effective alternative for travelers, diverging from the high-end luxury market and focusing on practicality near train…

HITEC San Antonio, opening next Monday, will focus on AI in hospitality, featuring the launch of Lighthouse’s AI teammate, Ernest, which integrates with over 500 platforms to improve hotel operations. Meanwhile, Europe’s Entry/Exit System delays might affect 41 million arrivals, risking $45.4 billion in spending, while A’ila Developments plans a $1 billion longevity village in…

As of June 9, 2026, the strong desire to travel in Southeast Asia persists, but affordability is increasingly affecting booking decisions, with rising costs in transportation, accommodation, and overall trips acting as significant barriers. According to AirAsia MOVE CEO Nadia Omer, while the demand remains robust, the challenge lies in pricing, accessibility, and offering clear…