Catégorie : Hotel & Hospitality

As of June 9, 2026, the strong desire to travel in Southeast Asia persists, but affordability is increasingly affecting booking decisions, with rising costs in transportation, accommodation, and overall trips acting as significant barriers. According to AirAsia MOVE CEO Nadia Omer, while the demand remains robust, the challenge lies in pricing, accessibility, and offering clear…

Independent hotels face challenges in maintaining revenue due to reactive pricing strategies, as demand shifts rapidly and manual systems struggle to keep up. With no centralized revenue strategy teams or loyalty programs, these hotels must manage pricing at the property level, often missing optimal pricing windows and relying on outdated methods, which compounds pressure on…

On May 27-28 at Fiesta Americana Mérida, the Mexican Hospitality Summit (SMH), founded by Rocco Bova, witnessed over 400 professionals, more than doubling its previous attendance. The event, hosted by Jeannette Ceja and Saúl Ancona, featured over 50 speakers from companies like Expedia and Accor, and focused on topics such as innovation, luxury tourism, and…

Booking.com and Expedia collectively spent almost $4 billion on marketing in the first quarter, with Booking.com accounting for $2.1 billion of that expenditure, marking a 16% increase compared to the previous year. This significant investment underscores the competitive nature of the travel industry as companies strive to capture market share and drive growth.

As of June 8, 2026, artificial intelligence is transforming hotel digital marketing by fostering zero-click searches, where Google answers traveler questions directly, reducing traffic to hotel websites. This shift challenges hoteliers as AI-powered tools influence discovery and booking decisions, making traditional search-dependent strategies less reliable; success is increasingly tied to AI-friendly content, visibility in AI…

To summarize the article: In the hotel industry, the unsold room for the night represents the most expensive loss, as this unique business model differs from others where inventory can be replenished or carried over. The opportunity cost of an empty hotel room is significant because it directly impacts revenue without any chance of recovery…

HITEC 2023 emphasizes the effective integration of hospitality technology to enhance intelligent hotel operations, moving beyond mere efficiency. Key innovations from vendors like Laasie, with AI-driven personalized loyalty rewards, and Owner Relations Technology, offering property ownership solutions, aim to improve guest experiences and operational transparency, transforming digital strategies across the industry.

HITEC’s emphasis this year is on integrating technology within hotels rather than solely focusing on innovation, highlighting the industry’s need for a unified platform for operations involving existing PMS, revenue management, and CRM tools. Vendors like Infor Hospitality, Laasie, and Owner Relations Technology are addressing this gap, with Laasie using AI for personalized rewards to…

Between 2023 and 2025, Hyatt’s chief commercial officer, Mark Vondrasek, missed a stock award tied to the share of bookings from Hyatt’s site, reflecting the ongoing struggle of hotel chains to shift bookings from OTAs to direct channels. Despite campaigns and legal shifts, such as the European Commission’s 2024 designation of Booking Holdings as a…

The U.S. hotel industry is projected to experience a significant upswing in 2026, as CoStar and Tourism Economics have revised their forecast upward, predicting a 2.8% increase in RevPAR due to an unexpected surge in demand from both group and transient travelers. Although demand exceeded expectations by over 8 million room nights early in the…