Mindblown: a blog about philosophy.
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PwC UK Hotels Forecast 2025 – 2026: Selective resilience
PwC: Hotels Forecast 2025 – 2026— Source: PwC Unlocking opportunity in the hospitality sector The UK hotel sector enters 2026 with a sense of resilience and renewed confidence. Despite a backdrop of economic headwinds and rising operational costs, the market continues to demonstrate stability – supported by resilient international demand, event-led travel, and a steady…
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Ascott Launches Holistic Disability Inclusion Playbook For Accommodation Sector, Setting New Hospitality Benchmark
One of the world’s first open-access playbooks providing hospitality operators with a holistic, practical framework to embrace disability inclusion Supported by SG Enable, World Sustainable Hospitality Alliance and Valuable 500 and reviewed by nearly 20 disability inclusion experts globally Company announces global disability inclusion commitments, including standardised accessibility profiles for all properties, frontline disability awareness…
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Google Agentic Commerce This changes everything. Not today. But really soon. This stuff is the future of Google. Its probably good news for some and really bad news for many others. One of the… | Christian Watts
Transcript Transcript Transcript OK, Google Agentic Commerce, I don’t know what it’s called, but it’s available now on Google. So I can now have the agent go out and find products on Google and book some of them. So this was announced in the spring. It’s part of AI mode. So for those that don’t…
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What Your Customers Feel in the First 7 Seconds | Branding Confidential
Let’s be honest, the world doesn’t need another product. It needs a brand that feels alive. When everything looks polished, Uniformity becomes invisible. So what makes people stop, trust, and remember you? It’s not your idea. It’s your intention. Here’s what truly sets modern brands apart: 1. Consistency over Chaos Trends fade faster than you…
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Voice AI to dominate hotel guest calls in 2-3 years, says expert | Ralph Melis posted on the topic | LinkedIn
I’m going to make a bold prediction. In 2–3 years, most—if not all—guest calls to and inside hotels will be handled by voice AI. It will know everything about the property, answer in any language, and the differentiator will be agentic capabilities—not just answering questions, but actually taking action: making a room or restaurant booking,…
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AIO Impact on Google CTR: September 2025 Update
The Google search experience and performance has fundamentally shifted since our January analysis on how Google’s AI Overviews (AIOs) are impacting our click-through-rate (CTR). While we continue to study the impact of AI search on SEO traffic, it’s clear that your users are still searching on Google most of the time – but the impact…
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The 2026 Anti-Trend That Will Make Millions
Join me as I chat with Jonathan Courtney about how businesses can thrive by going against current digital trends, particularly by offering premium in-person experiences while others focus on AI and virtual offerings. He shares how his company has successfully transitioned from digital-only to in-person events, charging higher prices for physical experiences that consistently sell…
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The Benefits of Bubbles
Listen to this post: It’s funny to remember that a decade ago there were enough people convinced we were in a bubble that I felt compelled to write an Article entitled It’s Not 1999; that was right then, and it’s obviously right now, when we have a clear counter-example: this is a bubble. How else…
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Reimagining Space: How Hotels Are Turning Underutilized Areas Into Revenue, Relevance, and Guest Value
Over the past several years, H&LA has seen increased interest from hotel owners, operators, and developers seeking ways to maximize the value of underutilized areas within their properties. As competition intensifies and guest expectations evolve, hotels recognize that unused or inefficient spaces represent an opportunity to enhance the guest experience, improve operational flow, and generate…
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Airbnb widens its lead as hotels hit a 2025 slowdown
Shifting demand, higher costs, and changing travel habits challenge hotel resilience while short-term rental growth accelerates Nov 14, 2025 The article examines how Airbnb continues to push growth in 2025 while the traditional hotel sector fights to hold its ground — not in a straightforward victory for one or the other, but rather a shift…
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