Catégorie : Strategy

  • How digital tools are reshaping team accountability and leadership in F&B operations

    How digital tools are reshaping team accountability and leadership in F&B operations

    In today’s hospitality industry, leadership in food and beverage operations is being reimagined. Economic pressures, labor challenges, regulatory complexity and rising guest expectations have accelerated the need for smarter, more resilient operations.  F&B leadership today demands more than operational know-how — it calls for cultivating a high-performance culture and ensuring agility in a fast-changing environment.…

  • The Creator Economy Is a Race to the Bottom for Human Dignity

    The Creator Economy Is a Race to the Bottom for Human Dignity

    The following piece is a collaboration between Matt Klein + Brooks Miller. Brooks Miller is EVP of Creator Marketing at Edelman and United Entertainment Group. Prior, Brooks spent nearly eight years at Twitter, where she helped build their creator marketing discipline from the ground up, partnering with creators and brands across every platform and vertical.…

  • Hospitality leaders, you’re sleeping on one of the biggest drivers of revenue in today’s market. | Scott Eddy posted on the topic | LinkedIn

    Hospitality leaders, you’re sleeping on one of the biggest drivers of revenue in today’s market. Let’s talk about music. Let’s talk about travel. Now let’s combine them. Bad Bunny just proved in Puerto Rico that one artist can completely flip a destination’s economy. His residency generated more than $200 million. Hotels packaged tickets with stays…

  • Hospitality leaders, you’re sleeping on one of the biggest drivers of revenue in today’s market. | Scott Eddy posted on the topic | LinkedIn

    Hospitality leaders, you’re sleeping on one of the biggest drivers of revenue in today’s market. | Scott Eddy posted on the topic | LinkedIn

    Hospitality leaders, you’re sleeping on one of the biggest drivers of revenue in today’s market. Let’s talk about music.Let’s talk about travel.Now let’s combine them. Bad Bunny just proved in Puerto Rico that one artist can completely flip a destination’s economy. His residency generated more than $200 million. Hotels packaged tickets with stays and sold…

  • Bed Time Stories by Testbed Vegas – 18th August 2025

    Bed Time Stories by Testbed Vegas – 18th August 2025

    Good evening, from the dirty boulevard! Testbed Vegas checks out what’s going on in, around, and about Las Vegas. We’ll give you the Testbed Vegas perspective on what it means for our fair valley and where we think it might be going. Everything you need for a Las Vegas-driven dreamscape! This week, the news cycle…

  • Shafted

    A curious war is afoot, one fought not with bullets, but with lobbying dollars and legislative ink.

  • Best Practices for Building Agentic AI Systems: What Actually Works in Production – UserJot

    Best Practices for Building Agentic AI Systems: What Actually Works in Production – UserJot

    I’ve been experimenting with adding AI agents to UserJot, our feedback, roadmap, and changelog platform. Not the simple “one prompt, one response” stuff. Real agent systems where multiple specialized agents communicate, delegate tasks, and somehow don’t crash into each other. The goal was to analyze customer feedback at scale, find patterns across hundreds of posts,…

  • Barbara Muckermann CEO at Kempinski Group

    Barbara Muckermann CEO at Kempinski Group

    When Barbara Muckermann stepped into the CEO role at Kempinski Group in May 2024, she wasn’t expecting to uncover one of hospitality’s best-kept secrets. But that’s exactly what she did. A deep dive into the brand’s archives quickly revealed a forgotten legacy of bold innovation and cultural richness. Now, it’s a legacy she’s determined to…

  • Barbara Muckermann

    When Barbara Muckermann stepped into the CEO role at Kempinski Group in May 2024, she wasn’t expecting to uncover one of hospitality’s best-kept secrets. But that’s exactly what she did. A deep dive into the brand’s archives quickly revealed a forgotten legacy of bold innovation and cultural richness. Now, it’s a legacy she’s determined to…

  • AI x Commerce | Andreessen Horowitz

    Is Google Screwed? Maybe. But Not How You Think. The internet’s most profitable business model has always been simple: running search ads on monetizable queries. When you search “how many protons are in a cesium atom,” Google makes no money. When you search “best tennis racket,” it prints cash.  This asymmetry defines the entire search…