Catégorie : Strategy

I’ve been studying Target

🚨 Why the sudden and more aggressive push for “Rate Parity” from the major OTAs? Short answer: they might be freaking out. Here’s why 👇 Gary Vee said something recently that clicked for me: AI companies like Chat want to own the entire funnel. Think about a prompt like this: 👉 “Find me a vacation…

The Dive // What happens when UHNW families seek new homes for safety, vitality, and belonging, and why the industry must pay attention.This week on The Dive, we are asking: What does it mean when wealth itself begins to move?Across continents, families with significant resources are rethinking where to live, where to educate their children,…

On my daily walk to work, I pass by countless hotels, but one hotel always stops me in my tracks: Hotel Praktik Bakery. Today is no different. Of all the hotels, this one stands out, not for its design, but for the simple, powerful concept of an in-house bakery. Before I even notice the building, I…

If I were walking into a hotel as a new GM or department head tomorrow, here’s exactly how I’d use AI to lead smarter, faster, and more humanely: The tech stack is a mess. No integrations. Legacy systems everywhere. A breakroom printer that jams more than it prints. But I’ve got ChatGPT/Gemini/Claude (or any of…

Budget time again! 🙃 Well, let me tell you something: The budget isn’t just numbers. It’s a story. I have sat in enough ownership presentations to know one thing: 💡 No one buys into a spreadsheet. They buy into the thinking behind it. And when we walk into budget season armed with just rows, columns,…

I’ve had this conversation with hotel leaders more times than I can count—over coffee, in boardrooms, at conferences around the world. And it always starts the same way: “We need better alignment between Sales, Marketing and Revenue.” But the truth is, alignment isn’t enough anymore. The traditional commercial structure in hospitality—where each department works in…