Catégorie : Strategy
-
Claude just released an incredible feature. You can now give your Claude AI assistant WORLD-CLASS skills. Yesterday, Claude gave us the ability to give our Claude assistant any skill we want. In… | Kieran Flanagan | 30 comments
Claude just released an incredible feature. You can now give your Claude AI assistant WORLD-CLASS skills. Yesterday, Claude gave us the ability to give our Claude assistant any skill we want. In this 2-minute video, I gave Claude a ‘hook’ skill – the ability to create hooks that drive FOMO. In under an hour of…
-
Why a two-star work culture can’t deliver five-star service | Oliver Corrin posted on the topic | LinkedIn
Balancing Humanity with Business in Hospitality Hospitality is a business—there’s no denying it. Hotels run on budgets, revenues, and KPIs. Yet, at its heart, hospitality is also deeply human. It’s about caring for people, not just serving customers. The challenge—and the beauty—lies in balancing these two sides. ✨ On one hand, we have commercial needs:…
-
#luxuryhospitality #guestexperience #ultraluxury #brandstrategy #hospitalitywithsoul #serviceintelligence | Tommy Pacanins | 10 comments
High profiles don’t reserve Great Hotels. Their Assistant do. They don’t compare rates. They don’t check confirmation emails. They rarely even see the bill. But what they do see and remember is the moment they say, “That hotel you booked was amazing.” That’s when we win. Because the real luxury guest journey starts before the…
-
Corporate hotel marketing is like the Titanic. And you know what happened to the Titanic? It sank. Not because it wasn’t grand. Not because it wasn’t built by the best. But because it couldn’t turn… | Eduard Ruppel 爱德华 | 58 comments
Corporate hotel marketing is like the Titanic. And you know what happened to the Titanic? It sank. Not because it wasn’t grand. Not because it wasn’t built by the best. But because it couldn’t turn fast enough. That’s exactly what’s happening to corporate hotel marketing today. You want to change one line on the website?…
-
Fwd: The Monocle Minute On Design – Wednesday 15 October 2025
Wednesday 15/10/25 London Paris Zürich Milan Bangkok Tokyo Toronto better by design In need of new perspectives and fresh inspiration? Well, the Monocle Design Directory is here to deliver. To preview the newly launched publication, we take a roadtrip across former Yugoslavia, where we discover how monuments to the past can help us to better…
-
Fwd: The Briefing: Amazon’s ChatGPT Question
Greetings! Walmart’s announcement this week that it would become the first major retailer to start selling products through ChatGPT’s Instant Checkout shows that big retailers are being forced to take new forms of artificial intelligence–related online shopping seriously. It’s not shocking that Walmart, as a megaretailer that wants to sell more stuff online, would partner…
-
Virgin Voyages Cut Creative Costs by 35% With AI. Why Are Hotel Teams Still Manually Building Campaigns? Google Just Changed the Game Google’s new Gemini Enterprise is a full-blown AI… | Michael J. Goldrich
Virgin Voyages Cut Creative Costs by 35% With AI. Why Are Hotel Teams Still Manually Building Campaigns? Google Just Changed the Game Google’s new Gemini Enterprise is a full-blown AI workforce. One prompt in. Full project out. No delays. No meetings. No “circling back.” It doesn’t help your team work faster. It does the work.…
-
The Next Frontier of Data Moats, Verticals Mashing Together, & The Perils of Generative-Only Apps
Edition #36 of Implications. This edition explores forecasts and implications around: (1) the growing ubiquity of data and what new forms of data may prove valuable, (2) the collapse of social, sales, and support functions into one — and the perils of seat-based business models, (3) why generative-only social apps will struggle with retention, and…
-
Navigating Attention-Driving Algorithms, Capturing the Premium of Proximity for Virtual Teams, & New AI Devices
Edition #12 of Implications. This edition explores forecasts and implications around: (1) new laws emerging in the era of AI-powered algorithms that evolve our natural human tendencies, (2) the premium of proximity for teams and new methods and technologies that get teams aligned and culturally connected in a distributed world, and (3) some surprises at…
-
The platform and the curator
Who has their hand on the dial? Talk with someone who works at Apple, Amazon, Google, Linkedin, Facebook, etc, and they’ll be happy to give you tips on how to work the platform to your advantage. How to get a bit more attention for your podcast or your website or your photos… Unstated in this…
