Catégorie : Strategy
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#ai #businessstrategy #automation #technews | Felipe Fogaca | 18 comments
Don’t just automate tasks. Reimagine experiences. Agentic AI is rapidly moving from a helpful assistant to an autonomous decision-maker. As this roadmap designed by McKinsey illustrates success isn’t solely about the technology—it’s about the architecture. – Map the journey. – Break down the processes. – Deploy agents at the task level. Forward-thinking leaders are already…
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From Dashboard To Delegation: What I Tried To Say On The Phocuswright Stage
When people talk about artificial intelligence in travel, they usually start from the traveler. We have all seen the same demo: someone types a vague wish into a chat, the system finds flights, books hotels, suggests restaurants and creates an itinerary that looks almost human. It is fascinating, and a little intimidating. On the Phocuswright…
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We remember the internet bubble. This mania looks and feels the same.
The artificial intelligence revolution will be only three years old at the end of November. Think about that for a moment. In just 36 months AI has gone from great-new-toy, to global phenomenon, to where we are today – debating whether we are in one of the biggest technology bubbles or booms in modern times.…
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Hotel Food and Beverage Thrives on People, Who Are the Best Investment
As digital screens and contactless service exchanges continue to become mainstream, the heart of hospitality remains deeply human. While guests may appreciate the convenience of features like contactless check-in, keyless entry, and hotel delivery robots, recent shifts in traveler behaviors are keeping personalized service, authentic connection, and human interaction central to the hospitality experience. With…
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#hospitality #hotelmanagement #leadership #realitycheck #hotelierlife | Daniel Morariu | 27 comments
How to kill a hotelier (and a hotel). It doesn’t take a scandal. It doesn’t take a crisis. It takes silence. Silence from leaders who never walked the lobby at 2 a.m. Silence from those who never felt the weight of shoes worn thin by long shifts. Silence from people who never planted a tree,…
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ChatGPT Ads are coming in 2026 They won’t look anything like Google Ads👇 Sam Altman just confirmed: ChatGPT will start testing ads. But not the Google-style “search + sponsored link”… | Angrez Aley | 111 comments
ChatGPT Ads are coming in 2026 They won’t look anything like Google Ads👇 Sam Altman just confirmed: ChatGPT will start testing ads. But not the Google-style “search + sponsored link” model. Google makes money when search fails — when you have to click an ad to get an answer. ChatGPT will make money when it…
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Breaking out of the gen AI paradox
The agentic advantage New from McKinsey & Company Nearly eight in ten companies report using gen AI—yet, paradoxically, just as many report no significant bottom-line impact. Now, with the rapid rise of agentic AI, organizations must continue to upskill their workforces, adapt their tech infrastructure, and deploy…
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Hospitality has a trust crisis, and last week proved it. Last week, my post about the Sonder x Marriott fallout unexpectedly went viral. Almost 230,000 people saw it. Hundreds commented. Many… | eric lutz 🫒
Hospitality has a trust crisis, and last week proved it. Last week, my post about the Sonder x Marriott fallout unexpectedly went viral. Almost 230,000 people saw it. Hundreds commented. Many messaged privately. But, the biggest takeaway wasn’t the breakup itself. It was what the reaction revealed about the state of hospitality today. Here’s the…
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Managing the Surge: Oracle Hospitality GVP Discusses How OPERA Cloud Supports Hotels in High-Demand Periods
Major sporting events, ranging from the US Grand Prix to the World Cup, are economic boons to local businesses, especially hotels. While these high-demand periods can be remarkably profitable, they can also strain hotel staff due to greatly increased occupancy and expectations. It’s crucial for properties to effectively incorporate technology to navigate these peak windows…
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Shopify stores are now live on ChatGPT. Only Glossier, SKIMS, and Spanx for now but I expect this will ramp up very quickly. The black Buy button is new – it allows buying without leaving ChatGPT… | Juozas Kaziukėnas
Shopify stores are now live on ChatGPT. Only Glossier, SKIMS, and Spanx for now but I expect this will ramp up very quickly. The black Buy button is new – it allows buying without leaving ChatGPT. Three clicks, click confirm, and you are done. They announced this nearly two months ago together with Etsy integration.…
