Catégorie : Strategy
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1-800-HOTBLING
You used to call me on my cell phone, Late night when you need a reservation. Reading the latest edition of a restaurant tech newsletter about Voice AI, I realized my algorithm might be trapping me in an AI bubble. The article mentioned “Alexa mispronouncing names” as a current concern for Voice AI and described…
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The Lab Spills Edition
On artificial sweeteners, happy accidents, and sugar highs. Todd Osborn (TO) is a United States Air Force Weapons Systems veteran. He is currently building a flight school. “Girmaye Tamiru (Labratory Technician) 1982 –” by ILRI, CC BY-NC-ND 2.0 Todd here. Nearly every blockbuster artificial sweetener was discovered by accident. Saccharin was discovered in 1879, when…
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Amadeus Insights – Travel Trends 2026 | Louis-Hippolyte Bouchayer
Everyone will “like” the Amadeus Travel Trends 2026 report. Most hotels will still miss the point. This isn’t a trend report. It’s a quiet warning shot. Travel is moving toward: • AI-mediated discovery • attribute-level choice (“I want this desk, that view”) • non-linear journeys • configurable stays Meanwhile, many hotels are still selling: •…
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Have you ever done the math on a single guest? You should, but it’s something hospitality rarely factors in properly. We talk about guests as transactions. A booking, a stay, ADR. A review; maybe… | Robbie Woodward
Have you ever done the math on a single guest? You should, but it’s something hospitality rarely factors in properly. We talk about guests as transactions. A booking, a stay, ADR. A review; maybe even a holistic return rate. All valid, but I think it’s a mistake to stop there. Because a guest should be…
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Have you ever done the math on a single guest? You should, but it’s something hospitality rarely factors in properly. We talk about guests as transactions. A booking, a stay, ADR. A review; maybe… | Robbie Woodward
Have you ever done the math on a single guest? You should, but it’s something hospitality rarely factors in properly. We talk about guests as transactions. A booking, a stay, ADR. A review; maybe even a holistic return rate. All valid, but I think it’s a mistake to stop there. Because a guest should be…
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PMS Transitions Are Not a Technology Problem. They Are a Leadership Problem.
[embedded content] Property Management System transitions have a reputation problem. In most hotels, the mere mention of a new PMS triggers anxiety, resistance, and sometimes outright panic. Staff brace for disruption. Finance expects reporting chaos. Operations worry about guest impact. And leadership hopes the vendor will somehow make it all painless. Listening to the latest…
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How Google Maps quietly allocates survival across London’s restaurants – and how I built a dashboard to see through it
I wanted a dinner recommendation and got a research agenda instead. Using 13000+ restaurants, I rebuild its ratings with machine learning and map how algorithmic visibility actually distributes power.I needed a restaurant recommendation, so I did what every normal person would do: I scraped every single restaurant in Greater London and built a machine-learning model.It…
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TV’s Shift: From Fragmentation to Great Ideas | Colin McRae posted on the topic | LinkedIn
The media landscape is shifting, as it always does. But, what’s happening right now with the bidding war over Warner Bros. Discovery is a massive signal for those of us in the YouTube space. The big fellas are consolidating in a way that’s going to trickle down to the creator economy faster than most people…
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Demand for London hotels soars 1874% as fans rush to book rooms early
The announcement triggered a 1,874% surge in searches for ‘hotels near Wembley’ as fans rush to book accommodation ahead of the highly anticipated tour. Some fans had even booked their accommodation before the tour dates were released. One tiktok user @amyy.xo shared how she got lucky that one of the tour dates fell on the…
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#luxuryhospitality #culturalcompetency #hospitalityinnovation #luxurytravel #guestexperience | Nirjary M. Desai, MBA
Louis Vuitton is opening a hotel on the Champs-Élysées in 2026. And luxury hospitality just entered a new era. Fashion houses have been investing in experiences for years, but this is different. This isn’t a branded collaboration or a pop-up suite. It’s Louis Vuitton building a full hotel from the ground up, designed to immerse…
