Catégorie : Strategy
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#hoteltech #hospitalityinnovation #guestexperience #hoteloperations #hospitalitytechnology #hotelmanagement #traveltech #hotelindustry #efficiency #automation #contactlessguestexperience… | Omri Halak
Over the past few months, numerous discussions with hotel executives worldwide have revealed consistent themes: – “We need to do more with less.” – “Labor shortages are pushing us to rethink operations.” – “Guests expect instant service, but our systems weren’t built for it.” This is precisely why DialZero was developed. DialZero replaces the traditional…
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HVS Global Perspectives – Year-End 2025
In this article, we provide the market opinions of key HVS global leaders in many different regions of the world. HVS operates across the world, and regional leaders are keenly aware of the dynamics and trends that are influencing performance, profitability, and value. If you are seeking expertise in a country or region not discussed…
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That’s what greets you at reception in a five-star spa. I saw this photo from Holly Joint’s LinkedIn, she’s not in hospitality, just a guest paying for a luxury experience. And she noticed. Of… | Nicolas Vorsteher | 29 comments
That’s what greets you at reception in a five-star spa. I saw this photo from Holly Joint’s LinkedIn, she’s not in hospitality, just a guest paying for a luxury experience. And she noticed. Of course she did. Even the VGA cable… When you’re paying premium prices, every detail matters. You can’t sell luxury just by…
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In-House vs. Outsourced Revenue Management: The 2026 Decision Guide
The Case for Outsourcing (Why It Makes Sense) For many independent hotels, limited-service properties, or smaller groups, outsourcing is often the most financially logical move. When done right, it unlocks a level of expertise that would otherwise be unaffordable. 1. The “Senior Brain” on a “Junior Budget” The math is seductive. A seasoned Revenue Director…
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Hospitality Ins & Outs for 2026
This edition is all about United Airlines’ new app: yay or nay? Financial platform Ramp’s prediction for the job market, the decline of Sweetgreen, and the thing I wish we won’t be doing in 2026.Welcome,This edition is all about United Airlines’ new app: yay or nay? Financial platform Ramp’s prediction for the job market, the…
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26 Predictions for 2026 (Part II)
Weekly writing about how technology and people intersect. By day, I’m building Daybreak to partner with early-stage founders. By night, I’m writing Digital Native about market trends and startup opportunities. If you haven’t subscribed, join 70,000+ weekly readers by subscribing here: Two weeks back we graded our 25 Predictions for 2025. I’m going to amend…
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Andean as a Boutique Collection with All the Hallmarks of Purposeful Travel
One fascinating hospitality trend that often goes underappreciated is how regions that are experiencing high growth in travel numbers are accompanied not only by new hotel developments but also poignant industry innovations that are emulated elsewhere in the globe. And oftentimes, this innovation is led by intrepid family owners and operators who are guided by…
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How to help workers believe the ‘why’ behind change
Create change that lasts Share this email Brought to you by Alex Panas, global leader of industries, & Becca Coggins, global leader of functional practices and growth platforms —Alex and Becca December 2025 In today’s business environment, transformations are a fact of life. But despite their ubiquity,…
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What’s the ROI of salt? Imagine you own a restaurant, and your investors see a line item in your budget for salt and demand you justify the ROI. Salt goes into nearly everything you make. A pinch… | Chris Ross | 75 comments
What’s the ROI of salt? Imagine you own a restaurant, and your investors see a line item in your budget for salt and demand you justify the ROI. Salt goes into nearly everything you make. A pinch here, a generous helping there. It’s always there, making everything taste better. Could you isolate the ROI of…
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Luxury used to be about being seen. Now it’s about how a place makes you feel. The future of luxury isn’t louder, bigger or more impressive. It’s internal. Hotels have always been designed for… | Chiel Nobels | 24 comments
Luxury used to be about being seen. Now it’s about how a place makes you feel. The future of luxury isn’t louder, bigger or more impressive. It’s internal. Hotels have always been designed for specific guest types — not for “everyone.” What’s changed is which guest types are growing. Today, luxury hospitality is splitting into…