Catégorie : Strategy
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Beautiful hotel maps
Hey 👋 You’ve just opened Hotel Nuggets, a not-boring newsletter for hoteliers. Today’s edition: 🗺️ Beautiful hotel maps 🥐 Busy breakfast 👀 Google pushes WhatsApp #1 Make your hotel map in a few minutes A nicely designed property map is one of those small branding touches guests actually notice. It helps them explore the hotel, find facilities,…
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2026 Hospitality Outlook: how AI is transforming hotels
The hotel industry is entering a new era. Generative and agentic AI are no longer distant possibilities reserved for tech‑forward properties. They are shaping guest expectations, operations and revenue models today, and if you act wisely (and quickly), your hotel will be well positioned to benefit.
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Here’s what marketers should be prioritizing in 2026, but most won’t 1. Create Your Internal AI Team: Stop working alone. Build three AI assistants: – Data Strategist: Upload data, get back… | Kieran Flanagan | 92 comments
#RevenueOperations(RevOps) in the Agentic AI era forces you to think beyond siloed Sales Ops, Marketing Ops, and CS ops. RevOps Agents become the owner of how revenue decisions are made. The focus of RevOps shifts from data hygiene to signal quality. Old RevOps spent enormous energy on: – Field standardization – CRM compliance – Attribution…
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I studied 20 travel trend reports for 2026 so you don’t have to. ABTA, Amadeus, Expedia Group, Airbnb, Black Tomato, Skift, Skyscanner, Mr & Mrs Smith… the full stack. One pattern kept showing up… | Ari Adnan Cibari | 30 comments
I studied 20 travel trend reports for 2026 so you don’t have to. ABTA, Amadeus, Expedia Group, Airbnb, Black Tomato, Skift, Skyscanner, Mr & Mrs Smith… the full stack. One pattern kept showing up that most operators are ignoring. Travellers stopped asking « where should I go? » They’re asking « where can I do [X]? » The destination…
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European hoteliers: Here are your 2026 hospitality trends
In this episode of the Hotel Moment podcast, Revinate Europe Managing Director Dylan Cole looks at the hospitality trends shaping 2026 through a distinctly European lens. The themes may be global, but the pressures behind them are not. From the UK & Ireland to DACH, Northern and Southern Europe, Dylan breaks down how personalization, tech…
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What’s the real reason travelers use flight subscriptions? To get past assumptions, we asked a very simple question to more than 200,000 actual flight subscription users who purchased a… | Iñaki Uriz Millan
What’s the real reason travelers use flight subscriptions? To get past assumptions, we asked a very simple question to more than 200,000 actual flight subscription users who purchased a Caravelo-powered subscription across six airline partners: “WHAT IS THE MAIN PURPOSE OF THIS TRIP?” The result was remarkably consistent across all six programs. More than two-thirds…
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Hard AI is Here: How CES 2026 Changed Hotel Ops Forever
Key Takeaways CES 2026 marked a pivotal change in the convergence of Soft AI and Hard AI in hospitality, driving robots that can perform tasks traditionally done by humans. Soft AI now generates instructions for Hard AI, enabling robots to autonomously learn and execute complex tasks like cleaning and transporting items. Robots designed for human…
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Hard AI is Here: How CES 2026 Changed Hotel Ops Forever
Key Takeaways CES 2026 marked a pivotal change in the convergence of Soft AI and Hard AI in hospitality, driving robots that can perform tasks traditionally done by humans. Soft AI now generates instructions for Hard AI, enabling robots to autonomously learn and execute complex tasks like cleaning and transporting items. Robots designed for human…
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The Seven Deadly Sins of Hotel Marketing If you haven’t done so already, it’s time to start thinking about how you are going to make this year different. Based on my experience helping hotels around… | Larry Mogelonsky, P. Eng.
The Seven Deadly Sins of Hotel Marketing If you haven’t done so already, it’s time to start thinking about how you are going to make this year different. Based on my experience helping hotels around the world with their strategic planning needs, I believe that marketing remains an area for significant budgetary improvements. Here is my…
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My Base Presentation Deck – January 2026
The Next Disruption of Media—and What to Do About It Last year, I did 34 speaking engagements. These organizations were all different (most are shown below), but they brought me in for similar reasons: To get an objective outside perspective from someone who knows firsthand what it’s like to operate inside a large media company.…