Catégorie : Research
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Hotels experience 95% lift in average order value when guests can book experiences online, new data shows
LONDON, 20 January, 2026 – Hotels that allow guests to curate and book experiences alongside their room reservation can increase Average Order Value (AOV) by as much as 95%, according to a new report from hotel retailing and hospitality performance platform Journey. New data reveals a shift in hotel revenue strategy. With room revenue under pressure from rising…
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How SilverBirch Hotels & Resorts Streamlined Financial Operations with Fairmas
SilverBirch Hotels & Resorts is a leading Canadian hotel operations and asset management company, managing a diverse portfolio of full-service, select-service, and extended-stay hotels. With owned and managed properties across Canada, SilverBirch is a trusted name in Canadian hospitality. Several of its managed properties use FairPlanner and FairPayroll by Fairmas to streamline financial planning and…
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Download the New Free Guide: “The 2026 Hotel Operations Blueprint” released by roommaster
Source: roommaster Hotel operations are changing fast, and 2026 will separate properties that are merely adapting from those that are truly future-ready. roommaster, the leading property management solution provider, has just released The 2026 Hotel Operations Blueprint, a practical guide built for hotel operators navigating rising guest expectations, staffing challenges, and increasing operational complexity. Inside…
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🗣️ “Today, differentiation means strength. If brands are not clearly differentiated, they become weak.” https://lnkd.in/eYvK-m3G As we explore 2026’s premium hospitality, we see that growth is not… | Hospitality ON
Transcript Transcript Transcript We know that as of today differentiation means strength. So we need to have very differentiated brands. It is all about giving creative freedom to our brand. But within boundaries, what is interesting to see is that the premium segment keep growing and we expect to see a growth by almost 40%…
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Why AI makes 2026 an inflection point for hoteliers
Hospitality is at an inflection point. 2026 is not just any other year, but a year when everything could change – and yes, AI is at the heart of it. The 2026 Hospitality Industry Outlook explores exactly what’s at stake for hoteliers. Based on interviews with 18 industry experts – spanning hoteliers, operators, investors, consultants,…
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The week in charts
The Week in Charts Electric-vehicle sales, AI-driven organizational change, and more
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💡CES 2026: A Wave of New Ad Products and Partnerships | ⚡️Meta Drops $2B on Manus / Walmart Brings Ads to Sparky AI & Unleashes Marty AI
Sources: Adweek, Mediapost, etc. CES 2026: A wave of new ad products and partnerships: Summary: CES has become the de facto new year kickoff conference for the digital advertising industry. It’s where platforms and agencies show off their new wares, introduce marketing campaigns, and start conversations that will shape the year ahead. Of course none…
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Client Challenge
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Deloitte’s future of hospitality report
What the 2026 outlook reveals about experience-led growth, AI adoption, and responsible operations Jan 16, 2026 The hospitality industry is entering a period of accelerated transformation driven by changing consumer expectations, economic constraints, and rapid advances in technology. Deloitte’s January 2026 report argues that traditional scale-driven growth models are no longer sufficient in a market…
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AI and the OTAs: Debating the Impact of the Shift in Technology
As AI becomes increasingly effective and efficient, the lodging industry, like all segments of the U.S. economy, has become increasingly savvy with its applications for everyday business needs. For the hotel industry, that focus takes on many aspects, including operations, consumer outreach, purchasing, social media, customer problem resolution, and reservations. While all these areas are…