Catégorie : Hotel & Hospitality
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Amazon is building a vision where a brand comes to it and asks “I want shoppers to buy my product,” and Amazon does everything else to advertise the product to the right demographic with the right ad… | Juozas Kaziukėnas
Amazon is building a vision where a brand comes to it and asks “I want shoppers to buy my product,” and Amazon does everything else to advertise the product to the right demographic with the right ad creative and on the right channel. Amazon advertising is both a simple boosting of products in search results…
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Ascott Launches Holistic Disability Inclusion Playbook For Accommodation Sector, Setting New Hospitality Benchmark
One of the world’s first open-access playbooks providing hospitality operators with a holistic, practical framework to embrace disability inclusion Supported by SG Enable, World Sustainable Hospitality Alliance and Valuable 500 and reviewed by nearly 20 disability inclusion experts globally Company announces global disability inclusion commitments, including standardised accessibility profiles for all properties, frontline disability awareness…
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Reimagining Space: How Hotels Are Turning Underutilized Areas Into Revenue, Relevance, and Guest Value
Over the past several years, H&LA has seen increased interest from hotel owners, operators, and developers seeking ways to maximize the value of underutilized areas within their properties. As competition intensifies and guest expectations evolve, hotels recognize that unused or inefficient spaces represent an opportunity to enhance the guest experience, improve operational flow, and generate…
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Airbnb widens its lead as hotels hit a 2025 slowdown
Shifting demand, higher costs, and changing travel habits challenge hotel resilience while short-term rental growth accelerates Nov 14, 2025 The article examines how Airbnb continues to push growth in 2025 while the traditional hotel sector fights to hold its ground — not in a straightforward victory for one or the other, but rather a shift…
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Service as a strategy: How to drive more revenue with frontline staff
In this week’s episode of Hotel Moment, Geoffrey Toffetti, CEO of Frontline Performance Group, joins Revinate CMO Karen Stephens, with direct advice for hoteliers looking to improve their ancillary revenue. Geoffrey urges hoteliers to focus on service first — citing the correlation between improving service scores and revenue growth. Because hoteliers who treat every stage…
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Barry Sternlicht rewrote the hotel loyalty playbook with SPG a couple of decades ago. His team’s latest attempt at hotel loyalty ditches significant parts of the formula, like tier status and free… | Sean O’Neill | 17 comments
Barry Sternlicht rewrote the hotel loyalty playbook with SPG a couple of decades ago. His team’s latest attempt at hotel loyalty ditches significant parts of the formula, like tier status and free rooms. The 1 Hotels brand, part of Sternlicht’s revived Starwood Hotels, has scrapped loyalty points for tree plantings and charitable donations. As Skift…
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The Most Memorable Part of Our Dubai Holiday? Not the Beach. Not the City. The Housekeeping Team. On our recent family trip to Dubai, we spent most days exploring the city or relaxing by the pool… | Guillaume Thevenot
The Most Memorable Part of Our Dubai Holiday? Not the Beach. Not the City. The Housekeeping Team. On our recent family trip to Dubai, we spent most days exploring the city or relaxing by the pool or the beach. But the unexpected highlight happened every time we walked back into our room. The housekeeping team…
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McKeever Hotels unveils new five-year growth strategy
McKeever Hotels has unveiled a new five-year strategy outlining plans for further growth, performance improvements and sustainability across its portfolio in Ireland and beyond. Managing director Eddie McKeever set out the group’s ambitions at the launch of its ‘Beyond Now’ strategy, which aims to build on the company’s strong performance over the past three years. …
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This Is Hotels’ iPhone Moment
Earlier this month, ChatGPT launched Apps, a new way for brands to show up in AI conversations. And I mean show up everywhere. When the iPhone App Store launched in 2008, it reached 6 million users. ChatGPT Apps launched to 800 million users. That’s 133 times larger, on day one. This is the first structural…
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What Happened with the Marriott-Sonder Partnership? – 10 Minutes News for Hoteliers
(republished from an AI generated summary of the news) On Sunday, November 9, 2025, Marriott International issued a press release announcing the immediate termination of its licensing agreement with Sonder Holdings Inc., effective right away due to Sonder’s default on the contract. The announcement was unexpected and came without prior warning to the public, leading…