Catégorie : Hotel & Hospitality

Canary Technologies has partnered with Ulyses PMS by Septeo to enhance AI-powered guest engagement in Spanish hotels, aiming to streamline operations and automate workflows. This collaboration reflects Spain’s hospitality market’s investment in AI to improve efficiency and guest experiences, with leaders SJ Sawhney and Francisco Ors highlighting the integration of AI and cloud-based technology as…

The fragmented technology landscape in modern hotels, characterized by complex systems such as PMS (Property Management Systems) and POS (Point of Sale) systems, leads to inefficiencies due to data integration challenges. Effective data governance and secure integration are essential to transform hotel data management into a strategic business capability, as disconnected systems can result in…

Hosts on Airbnb pay between 3% to 15% per booking for platform and traffic costs, sacrificing direct access to guest relationships and customer data, which Airbnb retains for potential future bookings. By contrast, direct bookings incur around 3% in credit card fees, allowing hosts to maintain guest information and save on future finder’s fees, thus…

For the past two decades, hotel marketing strategies have focused on enhancing visibility by achieving high rankings on search engines like Google and online travel agencies (OTAs), as well as cultivating strong customer reviews. This approach aims to secure the first-page presence in search results, thereby increasing the likelihood of potential guests discovering and booking…

Tokyu Hotels and Resorts signed a memorandum of understanding with the Global Sustainable Tourism Council to implement international sustainability standards, focusing on improving environmental, social, cultural, and economic sustainability across their operations. The partnership, endorsed by Tokyu Hotels’ president Takashi Takei and GSTC’s CEO Randy Durband, includes training seminars and workshops for employees and suppliers…

PHAL, an advisory firm focused on integrating agentic AI into the hospitality industry, has signed a Letter of Intent with a renowned luxury hotel brand shortly after introducing its first Top 10 mandate. A leading hotel group has also progressed to the proof of concept phase with PHAL OS, while the firm offers 12-month retainer…

Le fondateur du groupe Pierre&Vacances-Center Parcs est décédé à l’âge de 88 ans. Il faisait partie du cercle restreint des inventeurs de concepts de l’hospitalité française, ayant rayonné ensuite dans le monde, à l’instar de Gilbert Trigano, Gérard Pélisson et Paul Dubrule, le dernier cavalier encore bien installé sur sa monture.

Depuis 1883, Orient Express incarne l’art du voyage d’exception. Pendant plus d’un siècle, cette incarnation s’est limitée aux rails mais elle a opté pour une nouvelle voie avec l’ouverture d’Orient Express La Minerva à Rome au printemps 2025. Le groupe Accor franchit ainsi une étape importante avec la déclinaison d’Orient Express dans l’hôtellerie fixe, qui…

On June 26, 2026, hotel loyalty programs from brands like Wyndham, Marriott, and Hilton, alongside banks such as Chase, are competing for customer bookings through the strategic use of loyalty points. With nearly half of Wyndham’s check-ins coming from Rewards members, these programs are becoming essential demand drivers and cost-efficient booking channels, while banks like…