The past two weeks have been action-packed and filled with personal connections.
Two weeks ago, we concluded Hapi‘s strategic planning session, which reinforced the importance of bringing the right people together.
– No slides for the sake of slides.
– No buzzwords.
– Just honest conversations about what worked, what didn’t, and where we need to focus next.
We reflected on 2025, a solid and formative year, while most of our energy was directed toward the future. We clarified our priorities, sharpened our focus, and ensured we’re investing in the right areas for what lies ahead.
These meetings serve as a valuable reset, compelling us to step back, cut through the clutter, and engage in candid discussions about our focus areas.
Ultimately, they remind us that progress doesn’t stem from doing more; it comes from doing the right things, together.
The past week has been filled with in-person meetings with customers and prospects, allowing us to validate our vision, direction, and priorities. We shared the Hapi story while also listening to understand the challenges and opportunities within the hospitality industry. Data unlocks so many things, from high level insights, to personalized experiences.
I am grateful for the Hapi leadership team and the incredible individuals that make up the hospitality industry, the honest dialogue, and for meetings held in much warmer weather than Chicago.
Unlocking value through data!