What’s the real status symbol in luxury hotels today?
It’s not champagne in the minibar—it’s personalized in-room skincare.
Ritz Carlton Los Angeles leads the way, launching the “beauty fridge” stocked with high-tech masks, advanced devices, and custom skincare consultations, all ready for guests before check-in.
Luxury hospitality is radically evolving, blending wellness, technology, and a tailored approach—but the biggest challenge is sustainability.
How can we deliver tailor made experiences that pamper guests while ethically respecting the planet, cutting waste and single-use packaging?