#2 The ‘we care’ doggy bag 🛍️
Three very real and common hotel scenarios:
- Construction across the street
- Guests with babies
- A 30-strong bachelor party checks in for two nights
None of these are your fault; it’s just part of the hotel game. But they’re all chances to show guests you care.
Rather than brushing it off, acknowledge the noise with a quick heads-up at check-in and a “just a few things you might want tonight” goodie bag.
Now Now Hotel in NYC (a fascinating hotel concept, by the way) did exactly that.