The real AI shift won’t come with shiny new tools. ⛓️
It’ll come from hospitality businesses that dare to rethink how they work.
In his latest #HotelYearbook article Florian Montag lays out 10 trends showing where the industry is really heading.
If you still think AI is just chatbots and automation, this is your wake-up call.
PS: The next #HYB drops soon. Revisit the last one now to stay sharp!