Étiquette : HospitalityToday

Spanish city has announced plans to ban renting apartments to tourists from 2028 in a bid to reduce housing costs for residents Jun 24, 2024 Barcelona has announced it will bar apartment rentals to tourists by 2028, an unexpectedly drastic move as it seeks to rein in soaring housing costs and make the city livable…

The U.S. hotel industry reported improved performance results from the previous month, according to May 2024 data from CoStar Jun 24, 2024 All three performance metrics – occupancy, ADR, and RevPAR—increased year-over-year. The top 25 markets reported higher occupancy and ADR than all other markets. Key takeaways Occupancy increased to 65.7% in May, up from…

Marriott Bonvoy and Starbucks Rewards members can link accounts to earn points redeemable for both room nights and free coffee Jun 24, 2024 After linking Marriott Bonvoy and Starbucks Rewards accounts, members can earn double « stars » (Starbucks points) at Starbucks locations while staying at a Marriott Bonvoy participating hotel. Key takeaways Marriott Bonvoy has partnered…

Visiting your hotel’s website has become an almost mandatory part of a traveler’s booking process. It can be the deciding factor Jun 24, 2024 Taking care of your website is crucial because it’s the first interaction between you and your potential customer. Of course, it’s important to have a fast, efficient, and intuitive website. But…

The hospitality group and representatives from 17 global companies form an advisory council to help shape a new era of business travel and meetings for 2025 and beyond Jun 24, 2024 The Accor Global Leadership Council (GLC) was created to create a forward-looking vision for business travel and corporate meetings, bringing together business travel executives…

California’s action is forcing all U.S. hotels to be transparent about their pricing, setting a new benchmark for price comparisons that may soon be adopted nationwide Jun 24, 2024 Beginning July 1, U.S. hotels must comply with a California law requiring upfront disclosure of the total cost, including all mandatory fees, for hotel rooms and…

Understanding the competitive landscape, Accor realized that simply offering financial incentives and using a one-size-fits-all advertising strategy would not be enough Jun 20, 2024 The 100 Bites of Singapore campaign offered guests a technology-enabled dining experience that highlighted Singapore’s rich, storied past. It featured four restaurants carefully selected from Accor’s diverse portfolio in the Garden…

As travelers eagerly plan their summer vacations, Booking.com’s head of Internet safety warns to be vigilant against increasingly sophisticated AI scams Jun 20, 2024 Marnie Wilking, Chief Information Security Officer at the Netherlands-based travel giant, highlighted that generative AI has led to a surge in online phishing scams, with the hospitality industry now being targeted.…

HEDNA’s latest ‘State of Distribution’ report highlights strategic decision-making, tech prioritization, reducing manual tasks, restructuring, and education Jun 20, 2024 Each economic upheaval of the past few decades has influenced traveler preferences and significantly impacted the way hoteliers and hospitality professionals operate. Shifts in the role of online travel agencies (OTAs), the rise of social…

Triptease’s guide explores how email marketing impacts the entire customer journey, with practical, real-world examples Jun 20, 2024 When done correctly, email marketing can deliver a high ROI for hoteliers, with an average return of $42 for every $1 spent on general marketing. While many hotels use email for post-booking communications, few are maximizing its…