Étiquette : HospitalityToday

  • Asia Pacific Gen-Zs and Millenials seek to unlock value

    Regional survey by Marriott Bonvoy uncovers key traits of travel-oriented, value-driven Gen-Zs and Millennials Apr 29, 2024 A survey by Marriott Bonvoy has found that travel in 2024 is a priority for Gen Zs and Millennials: 73% report their intentions to take at least two trips in the next 12 months and 91% plan to…

  • Expedia’s summer travel outlook

    Expedia’s search data highlights New York and London as the most popular domestic destinations overall for summer Apr 29, 2024 According to the Expedia Summer Travel Outlook, released today, searches for summer trips are up year-over-year for flights and lodging,1 and the window is open now to save on summer airfare. Top destinations tempting U.S.…

  • Hilton launches zero waste menus

    The menus, available to guests for one month at four flagship UK hotels, showcase innovative techniques to combat food waste Apr 29, 2024 Dishes will utilise a range of innovative cookery techniques to showcase the potential for commercial operators to implement simple steps that eliminate or significantly reduce waste. Key takeaways Root-to-shoot and nose-to-tail cookery:…

  • What scraping 20,000 Google hotel listings reveals

    Skift’s latest report analyzes the distribution channels bidding for hotel bookings on the largest and most comprehensive metasearch engine in travel: Google Hotels Apr 25, 2024 Skift web-scraped more than 20,000 hotel listings across the U.S., Europe, Asia-Pacific, and the Middle East and Africa-both Google’s within-sponsored results (paid listings) and Google’s recently launched organic auction…

  • Embracing guest centricity over transactions

    Booking.com, Amazon, and Uber have already adopted guest-centric models. It’s time for the hospitality industry to follow suit Apr 25, 2024 For thirty years, the basic functions of PMSs have remained largely the same. Although the interfaces have evolved, the basic operations have not, creating a significant barrier to achieving efficiency and customization. Key takeaways…

  • Hotel guest satisfaction rises again

    Satisfaction across lodging, airlines, car rentals and online travel agencies climbs again, returning to pre-pandemic levels Apr 25, 2024 After hitting a 15-year low in 2022, guest satisfaction with accommodations rebounded for the second consecutive year, increasing 3 percent to a score of 77, according to the American Customer Satisfaction Index Travel Study 2023-2024. Key…