Mindblown: a blog about philosophy.

In hospitality circles, Starwood Capital Group’s Barry Sternlicht holds major swag. I don’t have to tell you that. He is repsonsible for the creation of the seminal W Hotels brand and made beds comfy again with the Westin Heavenly Bed. He created Starwood Hotels & Resorts and led it for 10 years before ceding leadership…

In Marriott’s Q3 earnings call today, CEO Anthony Capuano shared something easy to miss but points to a big opportunity: “The ability to search our portfolio through passions as opposed to simply a geographic search… So rather than saying I want to go to Costa Rica or Hawaii, I may search surfing options.” Savvy observers…

After over a decade of working with tourism boards, airlines and hotels around the world, I’ve learnt this one thing above all others. Behind every brand redefining how travel is marketed, a CMO is pushing the boundaries of creativity, data and storytelling. These five CMOs are leading the change: 1. Kara Wallace, CMO at Royal…

Walk into any modern hotel and you’ll encounter the industry’s great contradiction: hospitality, fundamentally a human-to-human business, has become dominated by screens.Guests tap tablets to order room service, swipe through kiosks to check in, and scan QR codes to view menus. These screens exist because hospitality’s core tasks remain stubbornly manual. Checking reservations, processing check-ins,…

Hey 👋 You’ve just opened Hotel Nuggets, a not-boring newsletter for hoteliers.  Today’s edition: 👀 An artist who drives hotel bookings 🟢 Whatsapp Business button ✍️ Catch reviews while the emotion is fresh 🎬 Your Reels like mini movies #1 An artist who drives hotel bookings Reset Hotel in Joshua Tree 🌵 just nailed what every hotel dreams of: creating…

Everyone wants to deliver « memorable experiences. » But the truth is, consistency is the foundation underneath this — as today Jannes Sörensen explains… In his conversation with Matthias Huettebraeuker on the Hospitality Daily podcast, Jannes shared how real magic in hospitality only happens when the basics are flawless. “At The Beaumont, every morning was Groundhog Day.…

« In the age of AI-speed, the strategy-to-execution continuum must accelerate with purpose and precision. » A vision is only as powerful as the momentum behind it. We are thrilled to announce the opening of Marriott Tech Accelerator (MTA) in Hyderabad, India. Our MTA is built to accelerate teams bounded by a mission to deliver Marriott International’s global technology vision.…