Mindblown: a blog about philosophy.
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The Naughty vs. The Nice Revenue Manager.
In case this is our 1st time: I’m Fabian Bartnick aka Fabi – The Commercial Growth Leader. I help companies bridge data, marketing, sales, revenue management and communication to drive future-proof revenue. Each week, I share fun stories with tongue-in-cheek thoughts that make you either laugh, cry or shake your head. TL;DR: I make people…
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In 2021, I bought 20 acres in Wimberley for $1.4 million. What happened next nearly broke me. We turned the land into a $25 million treehouse hotel with 28 units. But a year into planning, our… | Ben Wolff | 15 comments
In 2021, I bought 20 acres in Wimberley for $1.4 million. What happened next nearly broke me. We turned the land into a $25 million treehouse hotel with 28 units. But a year into planning, our designs were $6 million over budget. Our lender withdrew our loan approval with $2 million already deployed. We switched…
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There has been a lot of noise in the industry this autumn. First, Booking Holdings reported a $457 million writedown for its Kayak brand. Then, industry veterans like Max Starkov noted that… | Armen Kaladzhyan
There has been a lot of noise in the industry this autumn. First, Booking Holdings reported a $457 million writedown for its Kayak brand. Then, industry veterans like Max Starkov noted that metasearch accounts for less than 5% of hotel room nights—a number that hasn’t budged in a decade. The question circulating is: « Is Metasearch dead? »…
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HOTEL OPERATOR LAUNCHES AI TOOLKIT, BROADENING INFORMATION ACCESS FOR GUESTS AND STAFF – Langham Hospitality Group
Hong Kong, 27 November 2025 – Langham Hospitality Group (LHG) has launched a trio of artificial intelligence (AI) agents to address changes in how people source information. The new toolkit, which complements the Group’s existing channels, gives guests the flexibility to make enquiries either digitally or directly with hotel staff, who in turn gain broader access…
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The Enemy Within: Why We Ignore the AI in Hospitality Operations
Key Takeaways The hospitality industry focuses on external challenges, neglecting controllable AI in hospitality operations. Innovative B2B AI technologies exist for energy management and supply chains to enhance efficiency. Total Profit Optimization (TPO) proves that profit hinges on controlling production costs, not just revenue. Internal AI tools solve pressing issues like operational costs, sustainability, and…
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The OTAs of the World – 10 Minutes News for Hoteliers
A short extract of the OTAs of the World Infrographic that we are working on at 10 Minutes Hotels. The global OTA landscape is far larger and more uneven than most of the industry conversation suggests. At 10 Minutes Hotel, we have been conducting an extensive research project mapping every OTA we can identify and…
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I just bought an old Super 8 in Iowa for $925k. Here’s the crazy shit I’ve uncovered so far: 1) After closing I asked sellers to transfer the domain/website…realized they didn’t own it 🤡… | Pritesh Patel | 88 comments
I just bought an old Super 8 in Iowa for $925k. Here’s the crazy shit I’ve uncovered so far: 1) After closing I asked sellers to transfer the domain/website…realized they didn’t own it 🤡 Hotel was deflagged in 2017. Purchase agreement said everything would be transferred, but clearly I made a stupid assumption. So now…
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95% of direct booking « experts” have never opened a hotel P&L. They act like they don’t need to. Their incentives reward volume of ideas, not the cost of executing them. They talk “RevPAR uplift”… | Pedro Colaco
95% of direct booking « experts” have never opened a hotel P&L. They act like they don’t need to. Their incentives reward volume of ideas, not the cost of executing them. They talk “RevPAR uplift” without knowing what payroll absorption feels like on a rainy Tuesday. They quote “industry benchmarks” without seeing what ADR inflation does…
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Grading Our 2025 Predictions 💯
Weekly writing about how technology and people intersect. By day, I’m building Daybreak to partner with early-stage founders. By night, I’m writing Digital Native about market trends and startup opportunities. If you haven’t subscribed, join 70,000+ weekly readers by subscribing here: Back in January, we wrote ‘25 Predictions for 2025’ (Part I here and Part…
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Pain Points & Passion Points
Why AI-Optimized Brands Risk Destroying Customer ValueThe Guardian NewspaperIn June 2024, Noom launched Welli, an AI health assistant designed to provide personalized support at scale. Users quickly reported issues with generic responses and lack of meaningful personalization.Within 18 months, Noom would execute 45% workforce reductions, face $62 million in legal settlements, and expand into pharmaceutical…
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