Catégorie : Strategy
-
Hotel Data Privacy Alert: Fairmont Has a New (Website) Visitor – A CIPA Class Action
Robert Braun | April 07, 2025 By Jim Butler and the Global Hospitality Group®Hotel Lawyers | Authors of www.HotelLawBlog.com A recent lawsuit filed in the U.S. District Court for the Central District of California alleges that Accor Management US Inc., the parent company of Fairmont Hotels & Resorts, violated California’s privacy laws by improperly sharing…
-
From $169 to $600: How Mobile Revenue Tools Capture Last-Minute Demand – LodgIQ
What if you could make pricing decisions without being tied to your desk? Have you ever needed to adjust your rates urgently—only to realize you weren’t in front of your computer? Maybe you were traveling, off-site, or simply away when an opportunity or threat presented itself. In today’s fast-moving hospitality landscape, where demand shifts rapidly…
-
WATCH: Guest Engagement & Table Management Trends for Full-Service Restaurants
At MURTEC 2025, Hospitality Technology’s Editor-in-Chief Robert Firpo-Cappiello and Nadav Solomon, Tabit, took to the stage to take about full-service restaurant tech trends, focusing on guest engagement and table manaagment. Learn how technology tools like AI, mobile apps, and real-time data can help create and enhance the kind of personalized interactions that keep full-service…
-
Creators are taking over TV – here are 10 tips
You know we’re always talking about meeting viewers where they are, and these days, a HUGE part of that is the living room. In a recent discussion, YouTube creator Michelle Khare and YouTube’s VP of Product Management, Christian Oestlien detailed YouTube’s rapid ascent on television screens, showcasing how premium content is fueling a disruption that’s…
-
#influencers #creators #mmm | James Connelly
Creator marketing is 5X more effective than the way the industry is tracking it. The Creator Economy is maturing and as it does, more scrutiny from CMO’s on the true value impact of Creators is being asked. The good news for Creators is: Creator marketing is 5X more effective than the way the industry is…
-
Maximize hotel revenue without discounting | Duetto
Okay, so we all love a good deal, right? Getting something cheaper always feels like a win. And hotels and resorts have definitely caught on to this, offering tons of discounts to get people to book. But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts,…
-
Unlocking value with gen AI
Plus, trends in sporting goods While organizations are beginning to take steps to drive AI’s bottom-line impact, the latest McKinsey Global Survey on AI reveals that the technology’s value capture is still in early days. In our featured survey, McKinsey’s Alex Singla, Alex Sukharevsky, Lareina Yee, Michael…
-
Breaking Barriers: Black and Latino Hotel Ownership
Introduction “I didn’t know you could own a hotel” is a common response to the idea of hotel ownership. For many, it seems like an unattainable goal, reserved for the lucky or well-connected. Yet, for those willing to navigate the industry or carve their own path, hotel ownership is not only possible but can also…
-
The Ritual Advantage | A Strategic Playbook for Designing Meaningful Luxury Experiences That Customers Remember and Repeat
In a world where luxury is often defined by access and aesthetics, The Ritual Advantage reframes the conversation, placing emotion, memory, and meaning at the heart of brand loyalty.This Strategic Playbook presents a powerful methodology to help brand leaders, marketers, creative directors, and experience designers move beyond service and spectacle, into the world of ritual.Crafted…
-
Food for thought: Google Search is 373x bigger than ChatGPT search!
There have been a lot headlines that traditional search is dead due to the rise of AI Search via the generative AI platforms ChatGPT, Claude, Perplexity, etc. Some experts herald the end of Google’s monopoly on search and claim that traditional search marketing is becoming obsolete. So, has Google lost market share to ChatGPT and…