Catégorie : Strategy
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Reinventing the “Art of Travel”: Inside Orient Express’s Quest to Redefine Luxury Hospitality – Gilda Perez-Alvarado, Accor
Gilda Perez-Alvarado, Chief Executive Officer of Orient Express and Group Chief Strategy Officer at Accor, takes us behind the scenes of the iconic brand’s revival in this episode recorded Friday, April 11, 2025 – exploring how they’re reinventing luxury hospitality. Discover the strategy behind their ambitious launch of Orient Express’s first hotel, train, and yacht—and…
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Top Revenue Management Trends for Luxury Hospitality in 2025
“Five-star luxury hotels are theoretically the ones that could benefit the most from revenue management applications due to the superior quality of service and rooms offered, far above average. However, it is often the five-star luxury hotels that hold back due to a series of cultural and psychological factors that prevent them from lowering prices…
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Women’s Innovation Council Joins Women in Hospitality Leadership Alliance
RICHARDSON, Texas—The Hospitality Women’s Innovation Council has joined the Women in Hospitality Leadership Alliance to advance the cause of women and underserved communities across the industry while collecting women’s input to enhance innovation. The Women in Hospitality Leadership Alliance was founded in 2021 as a consortium of organizations networking in concert to maximize their efforts…
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Kevin Mayer: Legacy Media Should Be Afraid, “the Center of Gravity in Youth Is Not Hollywood”
Candle Media co-CEO and former top Disney exec Kevin Mayer sat down for a wide-ranging Paley Media Council conversation on Monday that focused heavily on how he sees social media impacting Hollywood. “The Future of Storytelling with Kevin Mayer,” moderated by Variety‘s Janelle Riley at the Beverly Wilshire, began with Mayer’s involvement in Disney acquiring…
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5 ways to use Gemini Live with camera and screen sharing
Shakespeare-ish With Gemini Live, a tool so grand,You can converse with AI, hand in hand.Through camera lens or screen, you share your view,And Gemini will help, it’s true. From cluttered rooms to creative blocks,It offers guidance, in helpful talks.For shopping, skills, or just a chat,Gemini Live, a friend you’ll have at that. Summaries were generated…
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Data-Driven Decisions: Restaurant Tech Leaders React to Key Findings from HT’s 2025 Study
Exploring Generative AI’s Potential With generative AI continuing to grab headlines, panelists shared their thoughts on where this emerging tech can have the biggest impact. While using generative AI to improve customer service is “a no brainer at this point,” Trendell pointed out that if the AI experience falls short for the customer, there is…
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A quick intro guide to using ChatGPT to edit hotel photos. | Martin Soler | 18 comments
Forget Studio Ghibli and action figures. AI has changed hotel photography. Here are some prompts I used to create a hotel « photoshoot » for breakfast-in-bed package, valentine’s, easter. All with AI based on existing photos. A good shoot costs thousands but AI is changing how fast hotels can turn around a special offer, campaign, email, holiday…
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There’s a difference between being good at brand and being good at business.
And you need to be good at both.A prospective client gave my favorite feedback the other day. She said that it was refreshing to talk to a “brand person” who can balance big vision with business fundamentals. She’s a second-time founder whose core skillset is finance and strategy but has great taste, so it meant…
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Fernando Vives at the Hospitality Operator Forum: driving a culture of revenue excellence
Join our ecosystem and attend the event on June 12th at the InterContinental Paris le Grand. Both a serial entrepreneur and intrapreneur, Vives is known for building high-performance commercial teams and redefining the strategic role of revenue. His upcoming participation in the Hospitality Operator Forum, underscores his long-standing commitment to sharing expertise and empowering industry…
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Canal House of Georgetown Houses Marriott’s One Millionth U.S. Hotel Room
Photo Credit: Robin McLaughlin (L-R): Anthony Capuano, president and CEO of Marriott International; Norman Jemal, senior managing principal, Douglas Development; and Ben Perelmuter, president, TPG Hotels & Resorts One million rooms is a milestone worth celebrating, and the Canal House of Georgetown, a Tribute Portfolio Hotel in Washington, D.C., did just that. On Tuesday, April…