Catégorie : Strategy
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Working Smarter: Leaders Discuss the Legacy of Hotel Ownership at AAHOACON25
Photo Credit: Robin McLaughlin From a business standpoint, the hospitality industry may appear transactionally focused. But at its core, it’s a people-driven business that flourishes when teams collaborate efficiently and foster a strong sense of community. And for many hoteliers, that focus includes family. AAHOACON25, held at the New Orleans Ernest N. Morial Convention Center…
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104 – Feedback loops, tech and hospitality
It’s easter weekend starting tomorrow, for a big part of the world. Either a lot of people are going to have time to read this newsletter, or nobody will. I figured I need to stick with the schedule. Have a great read (and time off). Best, Martin Sponsored by Klairhaus. Support the newsletter, treat someone…
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#booktok #luxury #literature #culture #branding #booktok #maisonmargiela… | Sandrine Groslier-Douhet | 14 comments
From Proust’s madeleine to Maison Margiela’s Afternoon Delight, has literature become the new cool for luxury brands? Brands strive to be seen as cultural contributors. This echoes Sophie Abriat’s observations on how we « consume » culture today, crafting a « Cultivated Persona ». We live in an era of “performed intellect,” showcasing reading habits on #BookTok and curating…
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This document describes the role of a Chief of Staff. | Jacco van der Kooij | 45 comments
Are you seeing the same? I keep running into Chiefs of Staff (CoS) and I am genuinely WOW’d. They are secret—often hidden—but very capable yet powerful figures who know how to navigate organizations’ internal chaos expertly, align executives, and drive strategic execution. Wait what!? Yes, read that again. That’s like a seller’s dream person to…
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Loews Hotels & Co, in Partnership with Universal Orlando, Opens Universal Helios Grand Hotel
Photo Credit: Loews Hotels & Co ORLANDO, Florida—Loews Hotels & Co., co-owner and operator of the hotel portfolio at Universal Orlando Resort, opened the doors to the company’s newest hotel — Universal Helios Grand Hotel — in time for the guest previews at Universal Epic Universe beginning April 17. This property marks the third of…
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How open innovation is shaping the future of food
In a world shaped by unprecedented technological advancement, the hospitality sector finds itself at a fascinating intersection of tradition and transformation. At this crossroads, the food system – a sector shaped by human connection and culture – is undergoing a revolution of its own. As AI, climate change and shifting consumer values redefine the rules…
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Room service is dead in China
Hey 👋 You’ve just opened Hotel Nuggets, a not-boring newsletter for hoteliers. Every other week, we’re dropping 4 hospitality tips right in your inbox. Today’s edition: 🇨🇳 Room service is dead in China ☂️ Self-service umbrellas 📈 Increase your rooftop bar revenue 📸 Your hotel photos x AI #1 Room service is dead in China 🇨🇳 In…
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Crafting Unforgettable Luxury
Crafting unforgettable luxury requires blending tradition with cutting-edge innovation, a challenge that hospitality leaders face today. Friedrich von Schönburg, Regional Vice President & Managing Director at Rosewood Villa Magna, leads this pivotal transformation. In this exclusive Shiji Insights interview, Friedrich unveils compelling insights into how timeless hospitality values and modern technology can combine seamlessly, offering…
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#hospitalitytech #leadership #cloudpms #paymentsintegration… | Sven Maas
🔍 Hospitality IT Is at a Crossroads — And It’s Not Just About the Tech Across markets and regions, I’m seeing a recurring pattern: – Fragmented tech stacks – Legacy PMS platforms that limit scalability – Disconnected commercial and product strategies In short, hospitality IT is under pressure — and the pressure is mounting. As…
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From Inventory To Identity: Why Hotel Distribution Is A Brand Strategy
By Christian Pertl In a world where airlines retail every seat like a product, Apple refuses to be sold by just anyone, and Nike walks away from thousands of resellers to protect its brand — the hotel industry still too often acts like a passive inventory supplier. That has to change. For years, hotels have…
