Catégorie : Strategy
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50 Best names top drinking establishments in North America
North America’s 50 Best Bars are in. The new ranking was announced at an awards ceremony on April 29 at the JW Marriott Parq Vancouver, naming the top bars across the U.S., Canada, Mexico, and the Caribbean. For the second year in a row, Handshake Speakeasy in Mexico City took the top spot, while Superbueno…
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Here we go again, it seems the in-housing question is raising its head… | Matthew Birkby
Here we go again, it seems the in-housing question is raising its head once more. But this time it’s different. The emergence of AI agents and agentic workflows in media is forcing everyone to rethink their position. And honestly? It’s fascinating to watch. I’ve been thinking about this a lot today. What’s interesting is how…
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Now THIS is interesting. Meta has ‘got religion’ about retail media as it… | Colin Lewis | 12 comments
Now THIS is interesting. Meta has ‘got religion’ about retail media as it feels that if does not step up its retail media offering, it risks losing out on attracting those dollars. What’s the TL:DR? – > Retailers are already building out ‘off-site’ capabilities where their retail media audiences can be targeted on social, open…
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Travel Tech Essentialist #173: Obvious
The best ideas often feel obvious, but only after someone finally acts on them. This issue looks at the small shifts, asymmetric bets, and subtle reframes that quietly reset expectations. I hope you enjoy it.Special thanks to Digital Sardine for sponsoring this edition of the newsletter:Supercharge your travel business in Q2 with expert PPC strategies…
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Hype vs Halo
In crowded markets, specialists winWelcome to the Sociology of Business. In my last analysis, The Case of Hermès, I explored how Hermès focus on the fundamentals made it dethrone LVMH as the most valuable luxury company. If you are on the Substack, join the chat. With one of the paid subscription options, join Paid Membership…
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Will citizenM be the Fugazi or the Blink-182 of Hospitality? My Two Cents on the Marriott Acquisition
Soundtrack for this article: Marriott International has acquired citizenM hotels for $355 million. At this point, everyone and their dog in the industry knows it. You can find the fine print everywhere, but here’s the core: citizenM will retain ownership of its real estate while plugging into Marriott’s development juggernaut and its Bonvoy loyalty program.…
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Will citizenM be the Fugazi or the Blink-182 of Hospitality? My Two Cents on the Marriott Acquisition
Soundtrack for this article: Marriott International has acquired citizenM hotels for $355 million. At this point, everyone and their dog in the industry knows it. You can find the fine print everywhere, but here’s the core: citizenM will retain ownership of its real estate while plugging into Marriott’s development juggernaut and its Bonvoy loyalty program.…
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2025 Summer Travel Trends Revealed
Key Takeaways This summer, travelers are swapping culinary capitals for more local, affordable foodie destinations like Rotterdam over Paris, and Alassio over Positano. Fandom travel has fueled the rise of “star chasers,” or guests willing to travel great distances to see their favorite artists and athletes perform. Americans are embracing spontaneous staycations. Guests from the…
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Accor Q1 offers glimpse of first cracks in global travel demand
Martine Gerow, group CFO of Accor, was on her own. Conspicuously absent during the French lodging company’s first-quarter sales and revenue call was Accor CEO Sébastien Bazin, one of the frankest and most outspoken chiefs on the hospitality executive circuit. Amid the most pivotal time for the travel industry since the global pandemic, Bazin could…
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What Is Hyper-Customization in Hospitality? The term ‘hyper-customization’ has been gaining prominence in recent years. First introduced widely in hospitality circles during recent years and has become an essential component of operational excellence within the hospitality industry, shaping strategies for enhancing guest experiences across various segments, weather it is hyper-customization in a luxury hotel or…