Catégorie : Strategy
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An Interview with Meta CEO Mark Zuckerberg About AI and the Evolution of Social Media
Listen to this post: Good morning, Today’s Stratechery Interview is with Meta CEO Mark Zuckerberg, who obviously needs no introduction; I interviewed Zuckerberg previously in October 2021 and October 2022. Some quick context about this interview: I spoke to Zuckerberg in person at Meta Headquarters on Monday afternoon (which makes this one worth listening to),…
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Avoiding an AI Ad Automation Clusterf*ck Making content that works in… | Ian Crocombe | 24 comments
Avoiding an AI Ad Automation Clusterf*ck Making content that works in each channel gets harder every year. VW famously needed 5000 assets to launch their ID3 in 2019 vs 500 for a Golf launch ten years earlier. Global teams I’m working with are seeing a 10% rise year on year in the number of assets…
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5 Essential Skills for the Future That Keeps Changing
Beyond LuxuryLast week, something strange happened. For a few hours, Portugal, Spain, and parts of France were cut off. No signal, no connection, no transport, no energy. I wasn’t there when it unfolded, but people close to me were, and witnessing it from a distance made it feel even more surreal. It was a reminder…
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Travel Tech Essentialist #174: Surprise
Some stories in this week’s edition are about surprise, others are about deep shifts: AI concierges sending birthday cakes unprompted, mystery flights to unknown destinations, solopreneurs building million-dollar startups, Shopify doubling down on AI, fintechs embracing eSIMs to power global connectivity, and more. I hope you enjoy it!Special thanks to Hepstar for sponsoring this edition…
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How AI Disrupts Tech Investing
Startups are closing left and right: I reckon this is just the beginning of a completely different world for investing and working in the digital age. If you invest in tech or in the broader stock market, or if you work in tech or in a job that AI can eventually do, some of the…
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2025 CEO Study: 5 mindshifts to supercharge business growth
AI agents, in particular, offer predictive capabilities that let teams see the impact of change before they lift a finger. This autonomous, adaptive, and self-iterating technology is already dramatically changing how businesses operate. 61% of CEOs say their organization is actively adopting AI agents and preparing to implement them at scale.Move fast, don’t break anythingCEOs…
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Cognitive Debt
“Cognitive Debt is where you forgo the thinking in order just to get the answers, but have no real idea of why the answers are what they are.” Artefacts Newsletter 247 The idea of Cognitive Debt seems to have struck a chord with folk, in a good way (thank you Neil, Andrew and others who’ve…
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Data Privacy Breaches: A Wake-Up Call for Hotel Operators
In the hospitality industry, there is yet another obstacle that operators really need to worry about. We all know that guest trust is the cornerstone of success but what if we breach that trust and not even on purpose? While we can go the extra mile with personalized check-ins to seamless bookings through an app,…
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Klarna changes its AI tune and again recruits humans for customer service
Listen to the article 6 min This audio is auto-generated. Please let us know if you have feedback. A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now wants…
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The president of Donohoe Hospitality has had a remarkable career. One forged from tragedy.
Moored in Annapolis, Md., is “Brother’s Keeper.” It belongs to Thomas Penny, the president of Donohoe Hospitality, a hotel management company based out of Bethesda, Md., about an hour’s drive west. Boat naming is an age-old tradition, with some carrying more meaning than others. From “The Santa Maria” to “The Stugots,” vessel names waver from…