Catégorie : Strategy
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How Hilton Cut 6-12% in Labor Costs Across 600 Hotels While Improving Service and Staff Satisfaction – Michael Escalante
Michael: I’ve learned in life that there are certain people who create inflections in your life. If you allow yourself to listen to them, where they see something in you or you see something in them. And I was a passionate aerospace engineer doing research on advanced fighter aircraft. And I got that interest in…
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The Great Unlock of Your Time & How the Sway of Brand is Changing
Edition #34 of Implications. This edition explores forecasts and implications around: (1) the unlock of your precious time and attention – and what may transpire as a result, (2) the sway of brand in the AI era – an argument for and against the importance of brand, and (3) some surprises at the end, as…
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Travel Tech Essentialist #182: Balance
So much of travel comes down to balance. Between people and algorithms. Between crowds and hidden gems. Between the speed of AI and the value of human touch. In this issue, we explore how balance shapes the future of travel, whether it’s TikTok redistributing demand overnight, Google pulling travelers deeper into its funnel, or founders…
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🎬 The Classic Movie: “Let’s Build Our Own Tech!” (And Other Famous Last Words) | Vassilis Syropoulos
🎬 The Classic Movie: “Let’s Build Our Own Tech!” (And Other Famous Last Words) It usually starts with a bold idea in a boardroom. “We should build our own tech. We know what we need. It will be cheaper, We’ll move faster. We’ll own it.” Cut to twelve months later, and the scene is quite…
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In the past, travel brands optimized for SEO, social, or storytelling. | Jeremy Jauncey
In the past, travel brands optimized for SEO, social, or storytelling. Now, they need to optimize for AI. Whether it’s ChatGPT, Google’s AI Mode or Perplexity, AI is now the first (and often final) touchpoint for travellers. When someone asks ChatGPT « What’s the best beach destination in Southeast Asia? » or uses Google’s AI Mode to…
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𝐒𝐭𝐨𝐩 𝐝𝐞𝐦𝐨𝐧𝐢𝐳𝐢𝐧𝐠 𝐭𝐨𝐮𝐫𝐢𝐬𝐭𝐬. | Irina Smurovskaia | 103 comments
𝐒𝐭𝐨𝐩 𝐝𝐞𝐦𝐨𝐧𝐢𝐳𝐢𝐧𝐠 𝐭𝐨𝐮𝐫𝐢𝐬𝐭𝐬. Lately, my feed is full of posts about overtourism: Crowds. High prices. Locals being pushed out by short-term rentals. Angry signs in Venice. Protests in Barcelona. The tone is clear: 𝑡𝑜𝑢𝑟𝑖𝑠𝑡𝑠 𝑎𝑟𝑒 𝑡ℎ𝑒 𝑝𝑟𝑜𝑏𝑙𝑒𝑚. And while I understand the frustration – and I believe redistribution of tourism and better local planning are…
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Casago appoints Bolivar Vacations to manage 90+ former Vacasa vacation homes on Bolivar Peninsula
August 13, 2025, Bolivar Peninsula, Texas – Bolivar Vacations, a Casago franchise partner serving the Texas Gulf Coast, has expanded its profile to manage over 90 beachside vacation homes on the Bolivar Peninsula, expanding its portfolio through a transition of properties previously operated by Vacasa. Known for its owner-centric mindset and operational rigor, Bolivar Vacations is led by Felipe…
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Six By Nico “Six By You” Crowdfund Initiative Goes Live
Over 3800 early access community members sign up to become a co-owner and receive season pass gift Six by Nico, the pioneering immersive dining brand, has officially launched Six by You – a bold new crowdfund initiative inviting its most loyal customers and potential investors to become co-owners in one of the UK & Ireland’s…
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The Venn Diagram of Super Travel App
The three entities that know you best in this world are: your bank, your iPhone, and your grocery store. If you were to extract data from all three, load them into ChatGPT, and ask it to make you a list of restaurants to visit during your next holiday trip, it would make a pretty good…
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Hospitality’s Inflection Point: A New Mandate for Value
This is a guest post, by André Baljeu the Founder of techtalk.travel the opinions shared in this post are those of the author. The definition of ‘value’ in hospitality is being rewritten in real time by today’s travelers. There is no better place to witness this inflection point than Las Vegas. A city legendary for…
