Catégorie : Strategy
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Hospitality America Hosts PEACH Con 2025
GREENVILLE, South Carolina—Hospitality America’s PEACH Con 2025 brought together more than 50 hotel leaders, corporate partners, and industry experts to address the trends redefining the guest experience. With the theme “Navigating New Frontiers; Where Trailblazers Thrive,” the three-day leadership conference equipped attendees with strategies to strengthen performance while preparing for hospitality’s future. In his opening…
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Four Pillars of Modern Hospitality Excellence
After three decades in hospitality, I had the incredible privilege of creating and opening many hotels from scratch. I love bringing hospitality visions to life!!! Through this journey, I’ve learned that exceptional properties require a comprehensive approach addressing every dimension of hotel success. My professional passion centers on four interconnected pillars that transform how hotels…
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Four Pillars of Modern Hospitality Excellence
After three decades in hospitality, I had the incredible privilege of creating and opening many hotels from scratch. I love bringing hospitality visions to life!!! Through this journey, I’ve learned that exceptional properties require a comprehensive approach addressing every dimension of hotel success. My professional passion centers on four interconnected pillars that transform how hotels…
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When Fashion Checks In
Why fashion houses are embracing hospitality and how to make the collaboration more than a logo on a lounge chair. Luxury fashion is stepping off the runway and into hotel lobbies. Across cities like Paris, Milan, Tokyo, and Miami, the most prominent fashion houses are no longer content to sell only clothing and accessories. They…
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Google Zero is here — now what?
Search is an invisible platform that shaped the entire web. And it’s changing.Search is an invisible platform that shaped the entire web. And it’s changing.by
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Hyatt has begun to let guests earn and burn loyalty points for travel experiences, such as cabana rentals or special chef’s table meals. “Several Hyatt properties participating in Way’s platform… | Sean O’Neill
Hyatt has begun to let guests earn and burn loyalty points for travel experiences, such as cabana rentals or special chef’s table meals. “Several Hyatt properties participating in Way’s platform are already generating millions in ancillary revenue,” said Arlie Sisson, Hyatt’s senior vice president and global head of digital. The move is a first among…
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Why The Smartest Creators Are Building Studios
If the last 10 years were about creators building audiences, the next 10 will be about them building infrastructure. We’re entering the era of the creator-led studio. It’s already happening. Creators are turning themselves into multi-dimensional entertainment businesses. They’re not just building content pipelines; they’re building worlds, structuring teams, developing IP, launching products, and curating…
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The Future of Discovery – AKQA
As generative AI continues to evolve, large language models (LLMs) are reshaping how people interact with information. Platforms like ChatGPT and Gemini are not just tools. They are signals of a seismic shift in user behavior, one that challenges traditional paradigms of search, content accessibility, and brand communication. For businesses navigating this transformation, the key…
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Lessons from 2 years of AI transformation programs | Ian Crocombe posted on the topic | LinkedIn
Almost everything I believe about AI right now (Aug ’25) Inspired by Noah Brier and Bud Caddell, here’s some of the things we’ve learned at Deft after two years of running AI transformation programs inside Enterprises. – ChatGPT is Google for feelings. People open it to think, not just to search. The most popular community…
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We’ve hit a pivotal AI moment! Three fresh reports confirm we’re moving into the next stage of the hype cycle, where complaints about AI not delivering get louder. But don’t get distracted. Stay… | Frans Riemersma | 51 comments
We’ve hit a pivotal AI moment! Three fresh reports confirm we’re moving into the next stage of the hype cycle, where complaints about AI not delivering get louder. But don’t get distracted. Stay focused. Experiment. Watch what works (When wasn’t that a good idea? But hey, this is the market). The pivotal shift is this:…