Catégorie : Strategy
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An Ennismore IPO: Can Lifestyle Hotels Impress Wall Street? | Thibault Catala
Can you IPO a vibe? 🙃 Accor is reportedly planning to take Ennismore public, the group behind Hoxton, Mama Shelter, 25hours, and a handful of other hotel brands that don’t feel like hotels. If this IPO happens, it won’t just be a financial milestone. It will be a giant test on whether Wall Street and…
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Stop Telling Guests “Direct is Cheaper” – You’re Sounding Lost. Here’s the truth👇 Booking direct isn’t always cheaper. There will always be a cheaper option on an OTA — it just might not be with… | Chris MAUGHAN | 54 comments
Stop Telling Guests “Direct is Cheaper” – You’re Sounding Lost. Here’s the truth👇 Booking direct isn’t always cheaper. There will always be a cheaper option on an OTA — it just might not be with you. This image says it all: Same price, different trust factor. Guests don’t book via OTAs because they’re hunting the…
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The arms race in luxury hospitality isn’t over. Everyone thought the chase for sub-100-key hotels had peaked. It hasn’t. It’s accelerating — and now it’s spilling into ground-up projects that will… | Thomas Brown | 13 comments
The arms race in luxury hospitality isn’t over. Everyone thought the chase for sub-100-key hotels had peaked. It hasn’t. It’s accelerating — and now it’s spilling into ground-up projects that will redraw the map of hospitality. Serious capital is now underwriting sub-100-key resorts at a scale we haven’t seen before — from the United States to…
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#revenuemanagement #hoteltech #hospitalityleadership #hotelstrategy #datadriven #aiinhospitality | Thibault Catala
Most hotels still price rooms like it’s 1999. Excel spreadsheets pulled together last-minute. Rates adjusted by gut feel. Discounts thrown out to boost occupancy. I see it more often that you can imagine, and I believe it’s not because revenue managers/hoteliers aren’t skilled. It’s because they’re stuck in outdated systems that haven’t kept up with…
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From Sustainability to Regeneration: A Forgotten Paradise Reborn
When I first arrived in Kep, Cambodia, in 2003, it felt like a town lost in time. Once known as the “Côte d’Azur of Cambodia,” Kep had been a glamorous seaside escape filled with beautiful villas and vibrant life. But after years of war and hardship, the beaches were deserted, the roads crumbling, and the…
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#airbnb #shorttermrentals #propertymanagers #vacationrentals #revenuemanagement | Chris MAUGHAN | 35 comments
The Real Story Behind Airbnb’s 15.5% Fee Hike Everyone’s focused on the headline number — 15.5%. But that’s not the real story. This isn’t just about a fee bump. It’s a strategic move to bring every host under one commission structure. Why? To set the stage for tiered commissions in 2026. What feels like a…
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Time’s Up on Checkout
Why hotels need to end the 11 a.m. rule and give guests 24 hours of their own time. The 11 a.m. checkout is a relic. Your stay should last 24 hours from the moment you arrive. This adjustment is not disruption. It is correction, modern, fair, and aligned with how people actually travel. “Travel is…
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Time’s Up on Checkout
Why hotels need to end the 11 a.m. rule and give guests 24 hours of their own time. The 11 a.m. checkout is a relic. Your stay should last 24 hours from the moment you arrive. This adjustment is not disruption. It is correction, modern, fair, and aligned with how people actually travel. “Travel is…
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#retailstrategy #luxuryretail #businessstrategy #customerexperience #innovation | Carrie Z.
The Apple Store Effect On Experiential Retail in Luxury When Steve Jobs consulted Bernard Arnault before launching the first Apple Store in 2001, two retail philosophies collided – it reshape not only technology retail – but luxury itself. Apple: $5,546 per square foot (highest in retail) Louis Vuitton: $100M+ per flagship annually 🍎 Apple’s Democratic…
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At the end, loyalty always win
5 news that got me thinking this week, from Sweetgreen dismise to an invite only restaurant, a reminder that you should always bet on loyalty. Sweetgreen’s Sour SummerSweetgreen is losing a lot of green, $425M over the past three years, to be exact. The losses stem from a mix of missteps and big bets on…