Catégorie : Research

About two-thirds of meeting planners expect to increase their budgets next year, primarily for internal meetings Oct 21, 2024 The Amex GBT 2025 Global Meetings and Events Forecast points to solid growth for the industry, with increasing budgets and an optimistic outlook among meetings professionals, despite challenges such as rising costs and continued staffing shortages.…

The company has released a report titled The Future of Food 2025, highlighting the significant influence of the Asia Pacific region on global culinary trends Oct 21, 2024 The report, featuring insights from over 30 chefs and industry experts, identifies ten key trends shaping the dining landscape, including the fusion of regional cuisines, the revival…

The Week in Charts Retail value creation, tight labor markets, and more ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  Share these insights This email contains information about McKinsey’s research, insights, services, or events. By opening our emails or clicking on links, you agree to our use of cookies and web tracking technology. For more…

Welcome to the Q3 2024 Guest Experience Benchmark InfographicsThe Guest Experience Benchmark Infographic for Q3 is available now! This short PDF summarizes guest experience trends over the past 3 months and contains regional breakdowns in an easy-to-read, visual format.

According to Accenture, an overwhelming majority (97%) of travelers want a travel « super app, » and more than half are open to using conversational AI solutions Oct 17, 2024 New research from Accenture shows that 66% of travelers are dissatisfied with current planning options, with 48% finding booking the most difficult stage. The process remains fragmented,…

The company unveiled Unpack ’25, its annual data-driven look at what motivates travelers and where they’ll go next year Oct 17, 2024 Expedia Group analyzed first-party travel data, insights from 25,000 travelers, and the latest industry innovations to « unpack » eight noteworthy travel trends for 2025, including Detour Destinations, JOMO (Joy of Missing Out) Travel, and…

Payments remain a significant cost driver in the travel industry, with credit card fees averaging 2-3.9% globally Oct 17, 2024 Forty percent of respondents in North America and 32% in Europe report paying credit card fees of 3-3.9% per transaction. Globally, 40-50% of respondents strongly agree that card processing fees are too high. Key takeaways…

Dig deeper ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  New from McKinsey & Company   This email contains information about McKinsey’s research, insights, services, or events. By opening our emails or clicking on links, you agree to our use of cookies and web tracking technology. For more information on how we use and protect…

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Skyscanner’s profits have soared to nearly £100 million, boosted by the lifting of the last of the Covid-19 restrictions Oct 15, 2024 The Edinburgh-based company, which is owned by Trip.com Group, reported a pre-tax profit of £95.2 million in 2023, up significantly from £31.5 million in 2022. Revenue also increased from £283.8 million to £349.4…