Catégorie : Research

With digital bookings and online travel agencies (OTAs) taking center stage in the age of digital transformation, it can be easy for hoteliers to underestimate the revenue potential of the voice channel in hospitality. But new data from Revinate’s 2025 Hospitality Benchmark Report reveals just how valuable the voice channel can be for hotels. The…

The Iberian Peninsula, Italy and France are Europe’s most in-demand hotel investment destinations in 2025, according to Cushman & Wakefield. The firm’s fourth edition of its Hotel Investor Compass survey shows that southern European gateway cities are firmly on investors’ radar with Madrid, Barcelona and Rome identified as the most attractive cities in which to…

Welcome to the third sponsored deep dive on Travel Tech Essentialist. I publish around six of these a year, each one zooming in on a standout company that’s shaping the future of travel. They’re free for all subscribers and meant to go deeper than the usual headlines, with practical insight into strategy, execution, and what’s…

This comprehensive report, prepared in collaboration with the Hospitality and Tourism Research Centre of the School of Hotel and Tourism Management at The Hong Kong Polytechnic University, presents forecasts for 39 destinations in the Asia-Pacific region across mild, medium, and severe scenarios, offering critical insights for stakeholders in the travel and tourism industry. The PATA…

SITA, the global leader in air transport technology, has formally acquired CMM, a world-renowned expert and leader in the design, production, and creation of airport interiors. This strategic move aims to redefine how airports function by seamlessly blending technology and interior design to create future-ready spaces. SITA recognised that as airports invest in automation, biometrics,…

PARIS, France—Accor shared an overview of its 2024 development activity and growth prospects for 2025. In 2024, Accor expanded its portfolio with the opening of 293 hotels and resorts, adding a total of 50,000 rooms. As a result, its global network now comprises over 5,680 hotels and 850,000 rooms in operation, with an additional 1,381…

WASHINGTON—As hotels continue to climb towards pre-pandemic staffing levels, they are also leveraging new tools and technologies to grow and retain their workforces and meet the rising expectations of their customer base, according to the 2025 State of the Industry Partners Trends and Insights Report released by the American Hotel & Lodging Association (AHLA). Based…

As the streaming market has started to show signs of maturity in subscriber growth, industry leader Netflix is shifting its metric of success to engagement, or time spent, as it looks to prove to Wall Street and Madison Avenue that the service can keep growing.  The move away from quarterly subscriber disclosures isn’t entirely surprising,…