Catégorie : Research
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Hotel Distribution Technology 2025/2026: Understand Hotel Technology Distribution at a Glance
Sign up for emails on hospitality industry insightsNever miss an insight. We’ll email you when new articles are published. Shiji Group @media only screen and (max-width: 319px){ #zcOptinSuccessPopup{ width:100% !important; max-width:260px; top:24% !important; left:30% !important; } #THANKS_PAGE_BODY_PARENT{ width:100% !important; } #THANKS_PAGE_CONTAINER{ padding:0px !important; } #THANKSPAGE{ padding:10px !important; } #THANKS_PAGE_BODY{ padding:20px !important; } } /*Major Mobiles*/…
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From Burnout to Breakthrough: Chef Douglas Keane’s Blueprint for Sustainable Hospitality (and Why Harvard Took Notice)
Michelin-starred, James Beard award–winning chef Douglas Keane closed his wildly successful restaurant at the peak of its fame, burned out by an industry he felt was broken. A decade later, he returned with Cyrus 2.0, a completely re-engineered dining journey that now pays every employee $75,000, runs a four-day workweek, and delivers higher margins than…
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The week in charts
The Week in Charts Gen AI, demographic shifts, and more
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All Eyes on Operating Costs: Lessons Learned in 2024 and Cost-Control Advice for 2025
Hotel profit margin, which measures profits as a percent of revenue, is considered a good indicator of the efficiency of hotel operations. In 2023 and 2024, hotel profit margins at both the gross operating profit (GOP) and earnings before interest, taxes, depreciation, and amortization (EBITDA) levels have declined, indicating that both operating and ownership expenses…
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2025 MURTEC Breakthrough Awards Now Open for Nominations, Featuring Expanded Enterprise Innovation Categories
To register to attend the MURTEC Executive Summit, click here. Past MURTEC Breakthrough Award winners include: Dine Brands (2024 Enterprise), Wingstop (2024 Enterprise), Brooklyn Dumpling Shop (2023 Customer Engagement) Taco Bell (2022 Customer Engagement) and Little Caesars (2021 Enterprise, 2019 Customer Facing). View the complete list of past winners here. For sponsorship opportunities, contact [email protected]. Questions about…
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Inside China’s ‘stolen iPhone building’
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OpenAI chief Sam Altman: ‘This is genius-level intelligence’
Join FT Edit Only $4.99 per month Access to eight surprising articles a day, hand-picked by FT editors. For seamless reading, access content via the FT Edit page on FT.com and receive the FT Edit newsletter.
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Mental Health Awareness in Hospitality
In hospitality, it’s the people who make the experience. From front-of-house to back-of-house, bar teams to boardrooms, it’s the care, passion and hard work of hospitality professionals that shape each guest interaction. Yet too often, those very teams are running on empty. According to Hospitality Action’s 2024 Taking the Temperature survey, 76% of hospitality workers…
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The Media Mix Navigator tool
The Media Mix Navigator tool, powered by econometrics, helps you get the most out of your media investment.It allows you to explore different scenarios to define the optimum media mix for your business, whether your objective is to drive increased profit or revenue. The results are modelled across the first year of investment and the…
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Fixing Hotel Procurement: Why Visibility is the Missing Ingredient in Smarter Hotel Operations
In hospitality, procurement isn’t just about placing orders—it’s about keeping the lights on, the kitchen running, and the guest experience flawless. Yet too often, this critical operation runs in the shadows, weighed down by poor visibility. Teams juggle spreadsheets, email threads, and disconnected systems, constantly reacting to problems instead of steering ahead with confidence. But…