Catégorie : Research

The Dusit International group is a veritable institution in Thailand, active in hotels, restaurants, real estate, hotel and gastronomy training and villa management. Owned for 75 years by the Chanut family, the group boasts a portfolio of over 300 establishments in 22 countries, mainly in Asia and the Middle East, including a majority of private…

New research by Ireckonu has uncovered a breakthrough in hospitality churn management, allowing hotels to act at the precise moment a guest is about to disengage. The study, led by Dr Rik van Leeuwen, Ireckonu’s Head of Data Solutions and Customer Success, concludes that when a guest reaches a 75% churn risk, sending a 20%…

In today’s hospitality sector, discussions among hoteliers invariably lead to artificial intelligence (AI). Announced as a transformative force, AI is poised to redefine everything from guest services and dynamic pricing to predictive analytics and content creation. However, a significant gap exists between this potential and its current implementation. This raises critical questions: what is the…

Why the smartest hoteliers aren’t just forecasting—they’re outmaneuvering the market. Why Traditional Hotel Budgeting Falls Short Each year, hotel budget season brings familiar rituals: department meetings, endless spreadsheets, and the perennial push to beat last year’s numbers. But across boardrooms today, leading hoteliers are asking a different question: How did we perform—compared to the ones…

The essay begins lower down. First, however, some updates on prior notes. And, as usual, selected readings are at the end. the tl;dr Regime changes in dynamic systems tell us something important about how the system is changing We can see this in surprising ways in systems like the U.S. annual deficit and in Tour…

New resource offers actionable insights for hotel owners and revenue managers seeking integrated commercial approaches Sunnyvale, CA, July 8th, 2025 – LodgIQ today announced the release of its new PDF guide, Modern Revenue Management: A Guide to Building a Future-Proof Commercial Strategy for Hotels. Designed specifically for hotel owners, revenue managers, and operators, the guide…

WASHINGTON—The American Hotel & Lodging Association (AHLA) issued the following statement from President and Chief Executive Officer Rosanna Maietta on the inclusion of key tax provisions in the U.S. House and Senate-passed Budget Reconciliation package that are critical to the hospitality industry. “We applaud Speaker Johnson, Chairman Jason Smith, and members of Congress for providing small…