Catégorie : Research
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Gartner in Trouble
Wednesday, September 10 • NYC ON_Discourse Breakfast Club Join ON_Discourse members and guests for the most important meal of the day: Discourse! These events are designed to be small format, intimate and closed, but we always bring the sharpest provocations to kick start your thinking for the day. Wednesday, September 10 • NYC ON_Speakeasy No…
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I’m the CMO of a $2 billion tech company. AI has enabled my marketing team to automate 80% of its work.
Business Insider tells the innovative stories you want to know Business Insider tells the innovative stories you want to know Business Insider tells the innovative stories you want to know Business Insider tells the innovative stories you want to know Business Insider tells the innovative stories you want to know Business Insider tells the innovative…
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Generative AI as Seniority-Biased Technological Change: Evidence from U.S. Résumé and Job Posting Data
35 Pages Posted: 8 Sep 2025 Date Written: August 31, 2025 Abstract We study whether generative artificial intelligence (AI) constitutes a form of seniority-biased technological change, disproportionately affecting junior relative to senior workers. Using U.S. résumé and job posting data covering nearly 62 million workers in 285,000 firms (2015-2025), we track within-firm employment dynamics by…
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Client Challenge
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New Study: How Often Do AI Assistants Hallucinate Links? (16 Million URLs Studied)
AI assistants like ChatGPT and Claude can hallucinate URLs and direct visitors to non-existent pages on your website. But how often does it happen? To find out, we looked at the http status of 16 million unique URLs cited by ChatGPT, Perplexity, Copilot, Gemini, Claude, and Mistral. We found that AI assistants send visitors to…
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AI’s role in reshaping corporate travel
How companies can balance efficiency, personalization, and the human touch in the next wave of business travel Sep 11, 2025 Global business travel spending is on track to hit record highs by 2025, and AI is fast becoming the tool of choice to optimize programs for both efficiency and experience. But success depends less on…
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23rd HFTP/Hospitality Upgrade CIO Summit Gathers 80 Hospitality Tech Executives for High-Level Tech Trend Discussions
Last week, Hospitality Financial and Technology Professionals (HFTP®) and Hospitality Upgrade successfully hosted 80 chief information officers (CIO) and hospitality industry professionals for two days of high-level exploration of tech and business trends impacting the hospitality space. In its 23rd year, the CIO Summit was held Sept. 3–5 at the Hyatt Regency Hotel in Vancouver,…
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New Flywire Research into Hospitality Workflows Provides a Blueprint for Hotel Revenue Growth
Data underscores how integrating the contract & payment workflows unlocks revenue, efficiency and guest satisfaction for hotel leaders 94% of hotel leaders surveyed agree they need a way to streamline payments, with 67% wanting a faster way to capture deposits after contracting 77% of sales teams surveyed lose revenue due to uncollected deposits, but 97%…
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Downtown Indianapolis Hotel Market: Demand Drivers and Development Opportunities
A Market in Motion The hotel demand landscape of Downtown Indianapolis is evolving rapidly, driven by major developments, a packed events calendar, and growing business activity downtown. With several large-scale development projects underway in a variety of sectors, the city is creating exciting opportunities for hotel owners, developers, and investors. Indianapolis is entering a new…
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Guest Post: The next travel scandal won’t be a fake review, it’ll be a fake hotel
Scam hotel bookings have gone from bad-luck anecdotes to a full-blown global epidemic. And the most dangerous part? The fraudsters aren’t lurking on the dark web. They’re right there on Google, in OTA message threads, and in “trusted” search results.Between June 2023 and September 2024, over 500 UK travellers lost a combined £370,000 to fake…