Catégorie : Research
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The week in charts
The Week in Charts Enterprise software, fashion retail growth, and more Share this email The Week in Charts series offers data visualizations that help explain a changing world. In case you missed them, this week’s graphics explored enterprise software pricing, fashion retail growth, and economic optimism. Share…
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Available today: Your latest issue of the McKinsey Quarterly
Dive into the issue We hope you are enjoying your membership to the McKinsey Quarterly digital edition. Our first-quarter issue is now available exclusively to you as a digital Quarterly subscriber. Agentic AI is such a powerful force that companies are rethinking the very nature of the…
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Introducing the Live Shopping Update, in partnership with Whatnot
I’m excited to announce a new collaboration with Whatnot, the largest live shopping platform in North America and Europe. Over the next several months, Whatnot will contribute new data to The New Consumer about what’s working in the fast-growing live commerce market. Live shopping — e-commerce via live video streams, generally in smartphone apps —…
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ALL Accor unveils the 8 trends set to redefine experiential travel in 2026 – Accor
In a world shaped by economic, social and environmental uncertainty, travellers are increasingly turning to travel as a way to self-regulate. Rather than accumulating things, they are collecting moments – seeking awe, joy and connection as antidotes to stress and instability. ALL Accor (Accor’s booking platform and loyalty programme) has partnered with global trend forecasting…
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Whatnot’s 2026 State of Live Selling Report: Time to Go Live — News & Whatnot
We’re excited to share our 2026 State of Live Selling Report with you, the most comprehensive report on live selling to date. It combines Whatnot platform data with survey insights from thousands of live sellers across the U.S., U.K., France, and Germany to show how the industry is evolving, the incredible success businesses are having…
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The Hidden Cost of Inconsistency: Why Manual Workflows Are Holding Back Hotel Groups
Let’s talk about a silent problem that’s costing hotel groups thousands of hours a year, and quietly strangling their ability to scale. Across operations, finance, and reservations, hotel teams are buried in repetitive manual work. Every day, talented staff spend hours fixing profiles, updating rate codes, distributing reports, or reconciling commissions; tasks that could be…
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#hotels #virtualtours #sales #marketing | Alan Newton
The hospitality sector faces an interesting paradox. 78% of hotel chains have adopted AI systems (Source: Oracle), but the properties who experience a sustained growth in loyalty don’t necessarily have the most sophisticated automation. The best-in-class hotels have worked out how digital and human touch-points work together. For example, a virtual tour doesn’t replace human…
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More time for guests: the impact of seamless technology at Sunborn London
Located at Royal Victoria Dock beside ExCeL London, Sunborn London is the UK’s only luxury yacht hotel, offering waterfront views across the historic Royal Docks and an experience tailored to celebratory stays such as birthdays, anniversaries, and proposals. Delivering five-star service aboard a docked yacht presents unique operational challenges, from tight physical spaces to complex…
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I walked out of FITUR last week with one overwhelming conclusion: the way travellers discover and book is changing faster than the industry realises. The data speaks for itself: ~55% of travellers… | Juan Destribats
I walked out of FITUR last week with one overwhelming conclusion: the way travellers discover and book is changing faster than the industry realises. The data speaks for itself: ~55% of travellers now use ChatGPT or AI-based apps to plan their trips ✈️ They are no longer opening multiple tabs or clicking through filters. They…
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