Catégorie : Research
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The best laid plans
Data Points Test your knowledge Share this email TEST YOURSELF AGAINST MCKINSEY INSIGHTS The best laid plans Among even high-performing companies, about what percentage of their strategies’ full financial potential do they actually realize? Dive in to learn more: Share these insights This email contains information about…
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Reclaiming the Core: Why Modern Property Management Systems Define the Next Era of Hotel Intelligence
The past three years have reshaped the role and expectations of modern property management systems in ways few could have predicted. When the 2022 IDC MarketScape PMS report was released, the industry was still navigating cloud migration, shifting guest expectations, and the lingering effects of the pandemic. Technology conversations centred on modernisation: replacing legacy systems,…
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Winner of 25th Hospitality Awards Local: Best Innovative Sustainable Action
Environmental impact has become a defining priority in hotel operations. CO₂ emissions reduction, biodiversity preservation, and marine conservation are now embedded in the daily practices of many properties. This shift reflects growing expectations from guests, partners, and investors, while enhancing the environmental resilience and credibility of hotel operations and development. Post Views: 8 Please click…
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Semrush: ChatGPT’s AI visibility study reveals rebalancing of citation model | Leigh McKenzie posted on the topic | LinkedIn
Over the past quarter, Semrush led one of the largest multi-platform AI visibility studies to date. We analyzed more than 230,000 prompts across ChatGPT, Google AI Mode, and Perplexity to understand how often major domains are cited inside AI-generated answers. What we found was not a minor fluctuation. It was a structural realignment in how…
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The Year of the Operator: What 2025 Revealed (And Why Operations Will Drive Us Forward) – Josiah Mackenzie
In this solo episode, Josiah shares why 2025 became the “Year of the Operator,” drawing on newly released hotel performance data and trends seen across the industry. He breaks down how top operators protected profitability despite softer-than-expected top-line performance and why operational excellence is emerging as the defining advantage heading into 2026. Josiah also explores…
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Gen Z reshapes expectations for business travel
How flexibility, sustainability, and real-time risk intelligence are redefining corporate travel programs Nov 25, 2025 Gen Z business travellers are driving a shift toward flexible, personalised, and environmentally conscious travel programs. They want business trips to align with their lifestyles, valuing safety, comfort, and seamless digital tools more than previous generations. Riskline, a travel risk…
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EU Digital Omnibus Package – A First Look at the Commission’s Draft Proposals
Client Alert | November 18, 2025 While its final shape is subject to change, the Digital Omnibus is expected to introduce far-reaching amendments that would impact core data protection principles and obligations. 1. Executive Summary Draft versions of the European Commission’s forthcoming Digital Omnibus Package (Digital Omnibus) have recently become publicly available ahead of the…
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#content | Colin McRae | 30 comments
Everyone thinks media is shrinking. It’s not – the money just moved. Creators are pushing into premium storytelling. Traditional players are shifting toward creator-style formats, DTC distribution, live content, commerce, and fast-turnaround storytelling. I’m seeing it first-hand – and 2026 is shaping up to be a real inflection point. Here’s what the data shows: 🔹…
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Mag HON 360-361: Existing asset transactions maintain their pace
The hospitality asset class alone accounted for around 18% of total real estate investment activity in 2024. The number of transactions rose, exceeding one hundred deals over the year, almost exclusively single-asset transactions with only a few portfolio deals. Activity was largely concentrated in Paris and the Île-de-France region, which represented two-thirds of total volume…
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AH&LA President & CEO Testifies Before Congress; Calls on Members to Bolster Travel and Tourism Sector
Rosanna Maietta, President and CEO of the American Hotel & Lodging Association (AHLA), today testified before the House Energy and Commerce Subcommittee on Commerce, Manufacturing, and Trade to emphasize the central role hotels play in the U.S. economy. Maietta urged action on key policy issues that will shape the future of American travel and tourism…
