Catégorie : Novelties & Innovation

With the hospitality industry’s ongoing move to facilitate the guest journey through digitization and self-service, it’s natural that hoteliers should consider leveraging biometrics for check in/check out, including payment of the final bill. But the last few years have mainly seen elevated interest in this technology with relatively little adoption, according to Terry Schulenburg, VP,…

The hotel technology landscape, like that of many industries, has changed dramatically in recent years, and for many franchise companies, it represents the most obvious opportunity for differentiation and enhanced guest satisfaction. Cloud-based property management systems, text messaging platforms, and artificial intelligence were just a few of the key trends identified by a host of…

AI in hospitality enhances hotel management and guest services by automating tasks, personalizing experiences, optimizing pricing, and improving efficiency Jul 11, 2024 Artificial intelligence is a versatile tool that is widely used in the hospitality industry for a variety of purposes, including guest communication, revenue management, reservation management, personalization, and dynamic pricing. Here are a…

AI is set to transform the future of the marketing profession, according to Coca-Cola global CMO Manolo Arroyo, who sees such tech as a route to driving growth rather than efficiency.Speaking today (17 June) at the Cannes Lions Festival for Creativity, Arroyo explained 90% of the company’s AI work is focused on topline growth and…

History of Travel Technology | Shiji Insights Sign-up for the weekly newsletter. Insights. Delivered. Shiji Group Sign-up for the weekly newsletter. Industry & Education Events  The next category is made up of major educational and association events. It was important to look at these events in order to see how they impacted technology and evolution…

As people seek to avoid extreme heat and beat the crowds, off-season travel is more popular than ever Jul 4, 2024 Travel companies are seeing a surge in demand from March to early May and September to October as vacationers seek to avoid heat waves and overtourism. Last month, the Mastercard Economics Institute’s Travel Trends…

Visual content management played a central role in Radisson’s digital transformation efforts, leading to a measurable increase in customer engagement and direct bookings Jul 2, 2024 A fundamental aspect of our digital transformation was recognizing the impact of visual assets throughout the customer journey. Engaging visuals attract potential guests and guide them through the booking…

Microsoft Advertising introduced Property Center, an evolution of Hotel Center, and made Lodging Campaigns globally available Jul 2, 2024 These new features are designed to help property owners and managers attract more customers and increase bookings through simplified campaign management and expanded reach. Key takeaways Property Center: A central hub for managing assets for Lodging…

With the resources of its new owners, Duetto intends to accelerate its AI strategy, introduce new business lines and expand into additional markets Jul 1, 2024 The acquisition provides Duetto with capital to support technology investments and business growth, while allowing the company to maintain control of its operations. All current operations will remain unchanged…

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