Catégorie : Non classé
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Hotel guest satisfaction rises again
Satisfaction across lodging, airlines, car rentals and online travel agencies climbs again, returning to pre-pandemic levels Apr 25, 2024 After hitting a 15-year low in 2022, guest satisfaction with accommodations rebounded for the second consecutive year, increasing 3 percent to a score of 77, according to the American Customer Satisfaction Index Travel Study 2023-2024. Key…
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The evolution and future of interactive data visualization (Part 4)
Web 3.0 — The start of the decentralized, user-owned and immersive web, approx. 2014–2024 The next step of digital reality By the year 2014, we realized we needed more than just sharing our opinions and content through the existing platforms as the intermediaries, so Web 3.0 and other initiatives like the Fediverse were born as a more decentralized internet.…
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Visualization Through Interdisciplinary Creativity
The problem: collaboration without predetermined context The context of Complexity Science Hub (CSH) has afforded us the opportunity to ask difficult questions about the collaborative nature of visualization. CSH is an institution that operates within an international network of like-minded institutions, fostering a dynamic exchange of knowledge and talent. While data visualization often involves collaboration…
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Performance Max Exposed: What Google isn’t talking about | By Tristan Heaword
Google has been pushing their Google Ads Performance Max (PMax) campaigns for some time, promising to harness the power of AI and machine learning to optimize ad placement and maximize conversions. However, as the team at three&six has discovered, the reality of PMax is far less rosy than Google would have us believe. After diving…
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April 18, 2024 UPDATE AirPlay is now available in select IHG Hotels & Resorts properties Starting today, guests staying at select properties from IHG Hotels & Resorts, including Kimpton Hotels & Restaurants, Hotel Indigo, Candlewood Suites, and InterContinental Hotels & Resorts, can use AirPlay to privately and securely stream their favorite shows and movies on…
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Navigating Data for Social Change: Lessons from the Abolitionists’ Database Project
In the mid-19th century, Angelina and Sarah Grimké, alongside Theodore Weld, embarked on a novel data-driven project to aid the fight of the U.S. abolition movement against slavery. By meticulously collecting and analyzing thousands of advertisements and articles from Southern newspapers, they created a comprehensive database that revealed the harsh realities of slavery. An innovative…
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Predicting Guest Preferences: An Ensemble Learning Approach in the Hotel Industry | By Shahinez Guetal
Introduction One of the major challenges hotel businesses face today lies in the complex process of figuring out or predicting their customers’ preferences. With more options for guests and higher standards, hotels tend to personalize the experiences based on specific preferences. Yet, this is a complicated task due to the changing tastes of guests and…
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The Evolution and Future of Interactive Data Visualization (Part 3)
PART 3: Web 2.0 — The rise of user-generated content and interactivity, approx. 2004–2014 Interactive data visualization is an essential component in the current state of our web. But like everything else, it must evolve to keep pace with technological and societal progress. As our world becomes increasingly data-driven and technologies like AI, the Metaverse, and the…
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How do Michelin Keys ratings stack up against guest reviews?
Michelin, a name synonymous with culinary excellence and a beacon for food enthusiasts around the globe, has recently ventured into a new domain with the launch of its hotel rating system, the Michelin Key. This move marks a significant expansion of Michelin’s influence from the gourmet dining scene to the broader hospitality industry. We compared…
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From Analysis to Improvement: How Students Transform Projects
In my classes, I give students an assignment—find a dashboard from the dashboard gallery and write a review of it. The goal is to identify strengths and weaknesses, as well as to offer their ideas for improvement. And each time, students surpass themselves, presenting works worthy of mention in the article. Today’s story is special…
