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With so many resources available, Tripadvisor highlights its unique travel perspectives, showcasing real-world experiences that bring authenticity to travel planning Jul 1, 2024 Tripadvisor is booking its own journey: a new campaign. It’s the first in two years — taking users on a deep dive into travel advice. Key takeaways The “We’ve Been There” campaign…

Cendyn CRM Integration with Glowing Connects All Messaging Platforms, Delivers Personalized Messaging and AI Recommendations Synced to Master Guest Profile Jun 26, 2024 Cendyn has partnered with Glowing, a provider of omnichannel messaging solutions, to improve communication between hoteliers and guests. This collaboration integrates multiple messaging platforms, including WeChat, Line, WhatsApp, Telegram, Messenger and Skype,…

The days of one-size-fits-all payment methods are disappearing. Flexible hotel payment options offer guests adaptable and diverse ways to secure their accommodations Jun 26, 2024 While traditional credit cards remain popular, alternative payment methods such as buy now, pay later (45%), digital wallets (42%) and mobile payments (34%) are gaining traction. Hotels need to offer…

Luxury hotels in the U.S. have seen strong growth in demand and rates, while economy hotels have seen year-over-year declines, bucking historical trends Jun 26, 2024 Higher-end travelers, and therefore higher-end hotels, are experiencing robust growth in demand and room rates. However, the same cannot be said for the lower end of the market. Key…

From a real ADR perspective, hotels are trending downward and remain below the inflation-adjusted 2019 numbers Jun 26, 2024 U.S. hotel performance data improved in May, but still lags behind inflation. May saw the highest monthly growth in revenue per available room since March 2023, up 4% after a 1.9% increase in April. The average…

Glenn Fogel says EU rules have forced the group to allow hotel companies to offer lower prices on their own websites than on Booking.com Jun 26, 2024 Booking Holdings has not ruled out the possibility of leaving the EU over what its chief executive describes as « stupid » regulatory burdens that he believes put the online…

The new solutions provides a centralized, automated solution for managing and distributing hotel content across multiple channels for static and policy fields Jun 26, 2024 Building on the legacy of Shiji IcePortal, Shiji Content Hub delivers a state-of-the-art platform that sources, curates, manages, and automates the distribution of all content fields – visual, textual, amenities,…

With rising costs, evolving guest behaviors and the different types of lodging businesses that have emerged, revenue management means different things to different properties Jun 25, 2024 As revenue management transcends room occupancy and pivots to a profit-oriented paradigm, it’s clear that accommodation owners can no longer afford to ignore the critical role of the…

This year’s Power List features a record 72 agencies, marking an all-time high for the annual ranking of the world’s largest travel sellers Jun 25, 2024 Despite raising the qualifying threshold to $110 million in annual global travel sales, 11 more companies made the Power List this year than last year, when the minimum was…

GenAI will not replace travel agents; rather, it will improve their efficiency so they can spend more time creating personalized experiences that connect with travelers Jun 25, 2024 While some industries have been caught off guard by the impact of AI on traditional practices, the travel industry has anticipated this shift. Travel leaders have already…