Catégorie : Hotel & Hospitality

The third season of HBO’s Emmy-winning series The White Lotus is currently filming on Koh Samui, a remote Thai island. When the location was announced, it was “a moment of celebration for us,” says Gopal Kumar, general manager of the Kamalaya Wellness Sanctuary Koh Samui, a local spa resort.His excitement was understandable; the show has…

Social media plays an ever-increasing role in travel choices. With Gen Zs and Millennials as the core audience for viral TikToks and Instagram Reels, social media is unsurprisingly among the top sources of travel inspiration. According to a survey conducted by Booking.com, 39% of global travelers use social media to gather ideas for their next…

Full-year 2023 results for 10 publicly traded online travel companies: Booking, Expedia, Airbnb, Trip.com, eDreams Odigeo, Despegar, MakeMyTrip, lastminute.com, TripAdvisor, Trivago2023 results1. RevenuesWith the exception of Trivago, all companies increased their revenues from 2022 to 2023. Year-on-year revenue ranged from -42% (Trivago) to +113% (Trip.com). Compared to 2019, only lastminute.com and Trivago had revenues below…

Standard DigitalWeekend Print + Standard Digitalwasnow $85 per monthBilled Quarterly at $199. Complete digital access plus the FT newspaper delivered Monday-Saturday.What’s included Global news & analysisExpert opinionFT App on Android & iOSFT Edit appFirstFT: the day’s biggest stories20+ curated newslettersFollow topics & set alerts with myFTFT Videos & Podcasts20 monthly gift articles to shareLex: FT’s…

Tired of crunching numbers every month, only to find costs skyrocketing? We get it. There is the dilemma of balancing rising expenses without passing the burden onto guests, and the need to fulfill guests’ rising expectations.‍Finding this happy medium can be a challenge, but it’s one you can overcome if you leverage the latest strategies…

Sign up to Simon Calder’s free travel email for expert advice and money-saving discountsGet Simon Calder’s Travel emailA leading hotelier in Mallorca has admitted he is worried about the impact that protests against mass tourism are having on the island’s economy.Javier Vich, who is the president of the Palma Hoteliers Association and CEO of the…

China has regained its position as the top international tourism spender in 2023, as Asia and the Pacific consolidates its recovery from the effects of the pandemic Jun 11, 2024 Chinese spending on international travel will reach $196.5 billion in 2023, ahead of the United States ($150 billion), Germany ($112 billion), the United Kingdom ($110…

The recognition that there is a wealthy resident customer base in Canada, alongside a growing international visitor appeal, is intensifying occupational demand beyond the core downtown luxury pitches.From high streets to the suburbs, Canada continues to see an unprecedented expansion of international luxury brands. Demand continues to outpace supply, both from brands with an established…

Nowadays, hotels have data inputs coming in from all directions – web, payments, forecasting, POS systems, PMS systems – the list is endless. As any good data scientist will tell you, there is gold in that data, information that you can use to improve, even transform your hotel business.Use the infographic below to make sense…

Joy Felicitas’ bed-making skills are an art form. Moving swiftly, Felicitas pinched the pillows in half with her forearm so they slid smoothly into the pillowcase. She flung the double-sized mattress up as if it didn’t weigh over 50 pounds and tucked the sheet under. She folded the topsheet at the foot of the bed, allowing…