Catégorie : Hotel & Hospitality

  • Hotel revenue managers still seeking predictability

    With travel segments recovering at different paces, it’s a challenge for revenue managers to dig in and forecast the future Jul 25, 2024 Speaking at HSMAI’s Commercial Strategy Conference, Erica Lipscomb, SVP of Revenue Strategy at Crescent Hotels & Resorts, noted that destination resorts, after an initial faster recovery, are now struggling to maintain rates…

  • Monetizing unused hotel spaces

    Hey 👋 You’ve just opened Hotel Nuggets, a newsletter for hoteliers. In the last email, we asked you what you think is a good time for a hotel to reply with a proposal to an RFP. Here are the results: The poll results show that most people expect a hotel to send a proposal within…

  • Intrepid Travel is making the leap into hotels

    The company is venturing into lodging with an acquisition strategy that aims to improve the way its travelers experience hotels and accommodations Jul 24, 2024 Intrepid has added two hotels in the past three years in Australia and Vietnam. It acquired the 15-room Daintree Ecolodge in North Queensland, Australia, in late 2023, and it recently…

  • Fastest-growing U.S. business travel markets

    Five U.S. markets have recently seen the fastest growth in business travel spending, according to American Express data Jul 24, 2024 American Express looked at the recent growth in its commercial customer hotel transactions and ranked the five fastest-growing U.S. markets for business travel. Amex compared the year between April 2023 and March 2024 with…

  • Hyatt to acquire Standard Hotels

    Hyatt Hotels is in « advanced talks » to acquire upscale boutique hotel operator Standard International, Bloomberg reports Jul 22, 2024 Hyatt has been scooping up hotel brands in recent years, doubling the number of luxury rooms and tripling the number of resort rooms since 2017. Key takeaways Founded by legendary hotelier Andre Balazs, the Standard Hotel…

  • Hoteliers accuse Booking.com of ‘unfair business practices’

    Hotrec members accuse the OTA of withholding guest data from hotel partners and preventing hotels from offering better rates on their own websites Jul 18, 2024 Europe’s hoteliers are increasingly dependent on major online travel agencies (OTAs) to fill rooms, often at the expense of direct bookings. However, half of these hoteliers report being treated…

  • Hotels can now benefit from ‘Buy Now, Pay Before Check-In’ to drive conversions

    In today’s ever-evolving digital landscape of driving direct bookings, it is important for hotels to simplify the booking journey on brand websites to drive more conversions, and ultimately more revenue. One such innovative solution that has gained traction in travel and hospitality — especially among online travel agencies (OTAs) Booking.com and MakeMyTrip — is the…

  • Hotel industry moves into AI: from improving experiences to optimising pricing

    In this sense, AI makes it possible to adapt users’ searches to the maximum, automatically adjusting to their needs, while at the same time it has the capacity to collect their information in order to make their stay as comfortable and personalised as possible. But technology is not only in the processes. We also see…

  • Expedia launches new One Key credit cards

    Designed to complement Expedia’s One Key loyalty program, the new cards offer more flexibility, savings and rewards for U.S. travelers Jul 15, 2024 Expedia Group has partnered with Wells Fargo and Mastercard to introduce two new co-branded credit cards: the One Key Card and the One Key+ Card. These cards offer many benefits, including the…

  • Monday night is the most popular time to book a hotel stay

    Saturday and Sunday see the highest average basket value – meaning people are likely to make larger purchases over the weekend Jul 12, 2024 Net Affinity, a hotel technology provider and booking specialist, reviewed booking data from the first five months of 2024 and found a significant spike in bookings on Mondays. Key takeaways Tuesday…