Catégorie : Hotel & Hospitality

Dozens of U.S. hotels faced disruptions during Monday’s busy Labor Day public holiday as over 10,000 workers went on strike after contract talks stalled Sep 3, 2024 The strike coincides with a 9% rise in domestic travel during the Labor Day weekend compared to last year, according to booking data from the American Automobile Association.…

As hotels begin the RFP process, it’s critical to understand its purpose and structure to effectively manage the vendor selection journey Aug 28, 2024 An RFP is a critical tool for hotels seeking new products or services, such as a property management system (PMS). It serves as both a document and a process for gathering…

Guest lifetime value and ease of booking early in the booking process key factors in hotel distribution strategies Aug 27, 2024 The hotel distribution landscape has changed significantly in recent years, with shifts in booking channels driven by evolving consumer behavior and technological advances. Key takeaways Pandemic-induced shifts: During the pandemic, independent and boutique hotels…

The UK’s antitrust regulator began investigating whether the deal would lead to a « significant lessening of competition » in the market Aug 26, 2024 American Express Global Business Travel (GBT), the UK’s largest travel management company, announced in March a £444 million deal to acquire rival CWT. CWT, the third-largest player in the UK market, provides…

That shift has a growing number of travel managers and hotels revamping their offerings to cater to this new kind of business travel Aug 23, 2024 Thousands of companies have abandoned large office spaces in favor of remote work. However, team building over Zoom can be a challenge, so many companies hold regular in-person meetings…

Josiah: Do you keep hearing about personalization – even « hyper-personalization » – in hospitality and want to move beyond the hype to figure out what it could really look like to use technology to serve and delight your guests at scale? If so, stay tuned because Martin Soler, a former hotel general manager turned technology strategist…

Following weeks of speculation, Hyatt has announced its intention to acquire Standard International, the parent company of The Standard and Bunkhouse Hotels brands Aug 21, 2024 The deal is expected to close later this year. Hyatt has agreed to pay a base purchase price of $150 million, plus $185 million over time as more hotels…

The Event Experience Guide is part of « Together by Hyatt, » which makes customers feel cared for, efficient, impactful, and intentional Aug 21, 2024 Launched in April 2023 and guided by Hyatt’s purpose of care, the Event Experience Guide serves to streamline communications between hotel sales and event teams and meeting planners. The Event Experience Guide…

The agreement is expected to increase Marriott’s inventory by more than 9,000 rooms by the end of this year, with an additional 1,500 rooms planned for the future Aug 20, 2024 Sonder’s portfolio will also become part of a new collection called Sonder by Marriott Bonvoy, aimed at offering apartment-style and boutique hotel accommodations in…

Hotels are finding new ways to generate revenue and it’s coming from customers without a room reservation.  A growing number of properties are aiming to entice non-guests, usually local residents, to take advantage of amenities like the pool, fitness center, meeting rooms and more. The goals: revenue generation, exposure to locals and closer connections to…