Catégorie : Hotel & Hospitality

A new Phocuswright report reveals that travelers are rapidly adopting GenAI and are highly satisfied with its impact Feb 18, 2025 The latest report from Phocuswright highlights the rapid adoption of generative AI (GenAI) among travelers. While GenAI usage lagged behind virtual and augmented reality in 2023, it surged past both technologies in 2024, becoming…

Hotel profit growth slowed as rising labor costs put pressure on margins, with GOPPAR increases trailing inflation Feb 18, 2025 At the end of the year, rising total operating expenses—especially labor costs—had the biggest impact on hotel profits. While GOPPAR (Gross Operating Profit Per Available Room) growth slowed to below inflation levels, strong demand helped…

European hoteliers must separate ‘signal from noise’ as they navigate rising costs, shifting demand Feb 13, 2025 Rising costs in both daily life and hotel operations are the biggest challenge for the U.K. and European hotel industry in 2025. Economic stress in the U.S., a key feeder market, may further strain business, particularly impacting labor…

Will AI agents bypass OTAs and directly connect consumers with suppliers, or will OTAs adapt and dominate the space? Feb 13, 2025 Personal AI agents are expected to transform travel planning by bypassing OTAs and intermediaries, fostering direct consumer-supplier connections. While some see this as an opportunity for hoteliers, others believe OTAs will adapt to…

Automation is transforming hotel revenue management, helping hoteliers save time, optimize pricing, and stay competitive. Here’s why adopting the right system is essential Feb 13, 2025 As revenue management automation becomes increasingly prevalent in the hospitality industry, hotels that fail to adopt these tools risk missed revenue opportunities. Automated systems allow for real-time pricing adjustments…

The company posted “excellent” performance for the fourth quarter and full-year 2024, with global RevPAR up year over year for both periods Feb 12, 2025 Marriott experienced robust performance growth in 2024, driven by strong travel demand across leisure, business transient, and group segments. According to CEO Anthony Capuano, this momentum is expected to continue…

The company’s restructuring simplifies the brand landscape for both consumers and the industry Feb 10, 2025 Hyatt Hotels Corp. has restructured its diverse collection of brands into five distinct portfolios to better serve its « common core » customers. This strategic move follows years of brand expansion through acquisitions and original brand launches. By streamlining its offerings,…

The company has reported better than expected results for the fourth quarter and for the full year 2024 Feb 7, 2025 Hilton delivered strong results for both Q4 and the full year of 2024, with system-wide revenue per available room (RevPAR) exceeding expectations. Growth was fueled by robust leisure demand, an increase in business transient…

Upcoming projects focus on innovation, sustainability, and well-being, with particular attention to branded residences and resorts Feb 5, 2025 Barry Sternlicht, the founder of Starwood Hotels & Resorts, will revive the Starwood hotel brand nearly a decade after its $13.6 billion sale to Marriott International. Launching in spring 2025, this revival marks a significant milestone…

The company achieves record growth in 2024, signing 154,000 rooms and setting the stage for continued expansion Jan 28, 2025 In a landmark year marked by strategic partnerships, acquisitions and accelerated global development, Hilton achieved historic growth milestones in 2024. The company added 973 hotels and nearly 100,000 rooms – the largest single-year room growth…