Catégorie : Hotel & Hospitality
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#shiji #reviewpro #guestsatisfaction #hoteltrends #hospitalityinsights | Shiji Group
📣 The Q1 2025 Guest Experience Benchmark Infographics report is live and ready to download! This quarter’s report shows a strong start to the year, with some standout shifts in global hospitality performance: ✅ Guest satisfaction reached 86.7% in March—the highest level in four years ✅ Hotel response times dropped by 50% compared to Q1…
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FHS Saudi Arabia features Future Leadership Award at 2025 summit
Riyadh, Saudi Arabia, 23 April 2025: The Future Hospitality Summit Saudi Arabia will recognise and reward young talent shaping the country’s ever-growing tourism, hospitality and gastronomy sectors with the Future Leadership Award, debuting at the 2025 summit, taking place at the Mandarin Oriental Al Faisaliah in Riyadh, 11-13 May. In partnership with Sommet Education, the…
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Waldorf Astoria Costa Rica Punta Cacique Debuts, Bringing Oceanfront Luxury to the Destination
Today, Hilton proudly unveils the highly anticipated Waldorf Astoria Costa Rica Punta Cacique, expanding Hilton’s luxury portfolio in the Caribbean and Latin America. Situated along the tranquil shores of Playa Penca on Punta Cacique, the 188-room resort provides a refined haven with stunning views of Costa Rica’s Northern Pacific Coast. Guests can indulge in six regionally-inspired…
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How hotel entertainment elevates the guest experience
From smart rooms to live events and AR adventures – why modern travelers expect more than just a bed to sleep in Apr 21, 2025 Hotel entertainment includes a wide range of activities and systems – both in-room and on-site – that aim to enhance a guest’s experience through enjoyment, relaxation, or engagement. This can…
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AAHOA is a stentorian voice in hospitality. It’s never needed to be louder.
NEW ORLEANS — The annual AAHOA Convention attracts scores of the association’s members. It makes eminent sense, then, that the executive brand panel be equally substantial. This year’s did not disappoint in size, numbering a total of 10 on the dais—all speaking about the state of hospitality, but even more focused on the power and…
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AAHOA Celebrates Excellence in Hospitality with 2025 Award Winners at Annual Convention
NEW ORLEANS – On the final day of the 2025 AAHOA Convention & Trade Show, AAHOA (Asian American Hotel Owners Association) honored excellence within the hospitality industry by recognizing hoteliers and properties through its annual awards program. These awards reflect the dedication, talent, and hard work of our members, who truly impact our industry and…
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Madrid: A key destination for business and leisure travel – Part 2
Tourism growth but overtourism below In February 2025, the city saw 379,430 international travelers making up 51.3% of the total 739,938 visitors, reflecting a 7.8% increase compared to the previous year, based on the information from the Official Tourism Website of Madrid for Media. This increase is part of a broader trend, with a 4.5% growth in overall visitors over…
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Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ – LodgIQ
At the heart of Midtown Manhattan, Refinery Hotel isn’t just a luxury lifestyle hotel—it’s a hub for innovation. By adopting LodgIQ’s revenue management system early on, the hotel didn’t just optimize pricing—it unlocked a new role for revenue leaders. For Michelle Sharma, Commercial Director at Refinery, LodgIQ became the catalyst that allowed her to move…
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Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ
At the heart of Midtown Manhattan, Refinery Hotel isn’t just a luxury lifestyle hotel—it’s a hub for innovation. By adopting LodgIQ’s revenue management system early on, the hotel didn’t just optimize pricing—it unlocked a new role for revenue leaders. For Michelle Sharma, Commercial Director at Refinery, LodgIQ became the catalyst that allowed her to move…
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Choice Hotels Kicks Off MasteryX Tech Innovation Summit
Photo Credit: Choice Hotels International, Inc. SCOTTSDALE, Arizona—Choice Hotels International, Inc. kicked off MasteryX, its 10th annual tech summit, on April 9. Over the course of the week, over 650 associates will explore and learn about the latest technologies and solve real-world challenges through hands-on workshops, competitions, and knowledge-sharing sessions to help hotel owners drive more…